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March 2024 by christine emmert
I've been going to that HairCuttery location for almost 20 yrs. Everyone is so friendly. April is absolutely wonderful. She truly understands the art of cutting/coloring and answers any questions I have. Thank you.
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March 2024 by Ovini Weeratunge
Do not recommend at all. I got a keratin treatment done from the Hair Cuttery, Westminster, MD and none of the expectations were met. After several communications, some arguments, and two visits they said they cannot redo or refund “because the service was already provided”. I don’t know how we could ask for a refund before the service was provided. Their boss made the decision to not to refund even without looking at how my hair looks, and this decision was made even before my second visit there. A terrible customer service was provided by the manager. I paid and let them use the chemicals/reagents on my hair for absolute nothing. My pocket is empty and I might have damaged hair from the treatment but do not see any improvement at all. If I don’t see any difference in my hair, or if I have people asking me, did you even do anything to your hair, and if I have a manager who had set mind not to even care, even after asking to come back over a second time, I don’t think I don’t think I paid for a service get done. Again, I do not recommend at all. The worst salon experience for me.
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March 2024 by Joan Dougherty
Love my stylist Sonja.
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January 2024 by Alaura Delogu
The best haircut of my life she was so nice
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January 2024 by Megan Nauman
Tonya did a great job cutting my one year old's hair. He looks so cute!
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December 2023 by Holly White
I called to make an appointment, and someone named “tonya” answered the phone, I asked if they had openings and what times? Usual phone conversation and she said sounded extremely inconvenienced with my call and just being rude to the point I felt uncomfortable booking and said “I’m sorry actually never mind thank you for your time” this is only the second time I’ve ever gotten my hair cut usually I do it myself but I wanted layers and that’s a little too tricky to do on myself. I hope tonya is just having a bad day… to be so bad over the phone that I don’t even want to book with this establishment is really unfortunate.
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November 2023 by Sharon Green
Hair Cuttery in the Town mall in Westminster Maryland has a wonderful staff
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November 2023 by Patricia Ann Calobong
ExcellentService: Haircut
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October 2023 by Dave Buie
Today I had a haircut at the Hair Cuttery Town Mall in Westminster, MD, and unfortunately, it was a disappointing experience. The stylist assigned to me was Taylor, and I must say I was completely unimpressed with her service.Taylor appeared to be completely disinterested in cutting my hair. Throughout the appointment, she had a lackluster attitude that made me feel like an inconvenience rather than a valued customer. It's essential for a stylist to be engaged and enthusiastic about their work, and Taylor fell short in this regard.What frustrated me even more was her lack of professionalism during the haircut. Taylor seemed to be in a hurry and cut the majority of my hair with one hand on her hip. This lack of care and attention to detail was evident in the final result. I was left with an uneven and messy haircut, which was not at all what I had hoped for.To make matters worse, after completing the haircut, Taylor did not bother to comb out my hair properly. This left me with uneven strands, adding to my overall dissatisfaction.My experience at the Hair Cuttery Town Mall with stylist Taylor was a letdown. I walked out with a horrible haircut and a strong feeling that my business was not appreciated. I will definitely not be returning to this establishment, and I would caution others to consider their options carefully before booking an appointment here.
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October 2023 by Jill Blizzard
Taylor was a perfectionist who did a beautiful job with my new hairstyle. She worked with such light fingers, and I left feeling so relaxed. Thank you Taylor for making a tired mom’s day!Services: Blowouts
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September 2023 by Keyonna Madison
I love this salon specifically for the fantastic customer service and excellent work! Every time I come in I feel so welcomed and 100% satisfied with my results. Tonya has introduced me to the perfect products that works wonders! I would recommend this salon to everyone I know! Thank you so much for the best experience ever ladies!
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September 2023 by Janet Thomas
Westminster Hair Cuttery is awesome. My hairstylist, Tonya is very professional. She took the time to listen and more importantly understand the issues I have been having at other salons. My hair is short and for months pior to coming into Hair Cuttery my hair was embarrassing, cut n color were a mess. Bottom line, I truly appreciate feeling good and wearing a smile when I leave the salon. Thank you Westminster Hair Cuttery!Services: Haircut
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September 2023 by Jessica Hickey
Tried giving this place another chance, terrible customer service. I made appts for my 2 girls and we walked in at 4:09, waited behind an older man checking out and when we were next to check in the woman said she had already given our appts away. I asked her what the policy was and she said 10 mins. I said we were there at 4:09 and clearly they had already taken people back by that point. She was not sympathetic either - basically like too bad and didn’t even give us the option to wait until those people were finished. I asked for a managers contact information and she said she was the manager. Very disappointing and I would not recommend this place to anyone - I only made the appts at this location because it is the closest and more convenient. Manager needs to be re trained!!
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August 2023 by Matthew Smith
Been with hair cutters for years but this place I’ve came to cause I’m visiting Carroll county! But definitely recommend and ask for Sonja!!! She is an amazing and takes her time and cuts hair with love and patienceServices: Kids' cuts
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July 2023 by Kim Petry
Just wanted to say Tonya is so awesome. She always trys to accommodate us. With being so short staff the girls aways work great together. Thanks again , TonyaYou always make us feel good !!!Services: Kids' cuts
