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June 2023 by Christopher Bartosik
Went to the doctor at 830am, was home by 930. As I'm leaving my house at 4pm to pick up my prescription Giant Pharmacy calls to tell me they don't have my medication and it might be tomorrow.Not sure why it took 7 hours the Pharmacy isn't that big. Had they contacted me in a reasonable time I would have just gone somewhere else since I already spent the entire weekend not feeling well.If you need medication the day you see your doctor try a real Pharmacy not this joke of one.I've used them for many years and they have never been prompt on filling prescriptions. Usually takes a few hours which is why I gave them several.The staff is friendly and nice, just not effective at filling what the doctor ordered, maybe they are stocking the grocery shelves.
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May 2023 by Chance C.
The staff at this location are so kind I had an issue checking out at the self checkout kiosk and they were quick to help me out!
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August 2022 by randy humbert
VERY FRIENDLY, AND FAST. ( had to wait 1 time due to insurance companyapproval of the medication
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April 2022 by Brandon W.
Things are very hit or miss when shopping at this store. Since the beginning of the pandemic many items have been out of stock despite other stores having plenty of the same items in stock. Prices are very high so much so that it's almost always a guarantee that you can find the exact same item cheaper at other grocery stores in town. Especially at the deli counter some of the lunchmeat is more than double the price it is at other stores. They do have a decent selection of organic and higher quality items than some other stores so that's nice if you shop for that type of stuff. The seafood counter and the bathrooms are all in the same corner of the store and for some reason it's always dark and dingy in that area. Overall I struggle to find a reason to pick this store over others in town.
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December 2021 by Micheal Yowan
This place is absolutely ridiculous! Do not use this pharmacy. Terrible customer service. They turned what should have been a simple transfer of medication into one of the most frustrating and ridiculous experiences I've ever encountered. They will also tell you one thing one day, then another a different day and call you a lier. They are incompetent and unprofessional. Stay away!!!
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February 2021 by Melissa Blake
The staff are mostly friendly but they are soooo slow filling prescriptions
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January 2021 by Eric Cloutier
I totally agree with Jack B. and the other positive reviews for Giant pharmacy in Westminster. Maybe a few years ago ppl had issues. But there are zero issues here now. I’ve been to every pharmacy in Westminster and this is by far the best. I’ve had issues at others with refusing to except GoodRx, rudeness, condescending attitude, unprofessional behavior, etc. But the staff and pharmacists at Giant are exceptionally good. Never once had a problem there. Always fast, friendly, caring, professional. Like Jack B. said if you complain about this pharmacy you obviously haven’t been to a CVS or Rite Aid or Walgreens in Anne Arundel or PG County. Rude, nasty, long waits. Maybe some ppl are spoiled here in Westminster and expect too much. Or maybe it isn’t the pharmacy but the customer. Keep up the great work Giant pharmacy staff. Especially during this 2020 pandemic. Your efforts are very much noticed & appreciated.
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December 2020 by Rose E.
I LOVE my Giant store in Westminster. I have been shopping there for nearly 30 years and it has always been my favorite grocery in Westminster. The store has the best selection and variety of products for my family. I read these reviews and am astonished as my experience is always positive. Do I run into a Giant employee who is cranky once in awhile? Yes, and can I cut these "essential" employees in the middle of a pandemic a BREAK? I certainly can understand their situation. In particular, I am so impressed with the Pharmacy over the past few months. Again, I am a very seasoned customer as I am 70 years old. In the past, Vonzella and Ken (former manager?) went out of their way to serve me promptly and courteously. The relatively new manager of the pharmacy, Nick, and the staff, have brought customer service to an even higher standard. I recently chose new prescription coverage for my husband and myself. I considered plans, not by premium, but, the pharmacies. If my Giant Pharmacy is in the network, I will consider it. No Giant, no policy in my house!! Thank you, Westminster Giant Associates (or whatever they call you), for giving your all, especially in this so very challenging time. You have customers who really do appreciate you. The past nine months, the grocery store has been my major outing every week. So, yes, I like going somewhere people know my face and name. Thanks! I had no idea I was going to write a love letter to the dedicated staff of Giant today!
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July 2020 by God Man
Always good to me
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June 2020 by Karen Berner
Always fast and polite.
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May 2020 by Jack B
I don't understand these negative reviews. The staff here is always nice and courteous. They fill scripts quickly and are great with vaccines and insurance coverage, for said vaccines. I've never been treated rudely, never wait for any long lengths of time. The people leaving poor reviews because pharmacists won't discuss their schedule 1,2,3's in stock, is standard practice. They all tell you have to come in for questions about restricted meds. Because pharmacies are constantly hit and held up! Anything more expected from this staff and the pharmacy, is unrealistic. I'd also suggest the nay sayers go stand in line at a cvs or walgreens in Silver Spring, then they'll actually experience slow wait times and rude staff.
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May 2020 by D V
I’ve been there a few times. No one is friendly. They’ve forgotten about my order before and I waited over an hour to get. Another time, my dr sent in script a few times that my insurance kept saying needs prior authorization. So my dr told me to pay cash. When I called the pharmacy they said they need the dr to tell them that. What’s the difference?!?! My dr already sent in the script twice bc I needed the meds. It’s just crazy. And again, when they told me that this was the case, they were rude.
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August 2019 by Cameron W.
Wow, I just stumbled on these reviews and want to say my experience is very different. Yes, the prices are a little higher, but selection is good and customer service has been consistently excellent. If the lines start to form, a manager has another cashier in place in hardly any time. I don't shop just before Ravens games, and I try to avoid the eve of major holidays, but on a weekly basis, I'm more than satisfied. Been a regular for close to 18 years. Why just 4 stars? Because the produce could be fresher and better quality.
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December 2018 by Stefanie Riley
I've had to use this pharmacy twice now and both times I've been there the head pharmacist and the cashier have been extremely rude and nasty and very unprofessional very sad for a profession that has to deal with sick and ill people the last thing that they need is to come into the pharmacy and have to deal with very rude and nasty people that are very uncaring. I know I'm not the only one that's had this experience at this Giant Pharmacy
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September 2018 by Charlie Y.
They have the highest prices of the dozen grocery stores in the area, and a pretty limited selection considering that. And for some reason the pharmacy staff seems to act as if they're doing you a favor for filling a prescription. There's no reason to shop here with all of the other nearby options.
