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9AM - 6PM
406 Englar Rd, Westminster
Banks
9AM - 5PM
401 Englar Rd, Westminster
Banks
“Tracy & Daryl were so kind, patient, understanding, compassionate and helpful. Tracy goes above and beyond for her customers. Couldn't have asked for better service. It was like talking to a great friend.”
“I'm a legacy customer of present and past mergers...35 yrs so far. I hate business related heartburn caused by things like banks. But, Truist and their past names have kept me a loyal personal banking client. NICE!!
MY ISSUE: I, like everyone on the planet gets multiple daily email and text hacks, spam, spoofs, phishing, etc. So recently Truist's algorithms suspected an attempt to fraud my account. I applaud them, BUT the way I was notified was a Text that identified them as Truist and the recent transaction. The Text wanted me to acknowledge with a YES if the transaction was legitimate, but when I replied YES, it informed me the message was going to be sent to a random 6-digit Text recipient, like commercials for energy pills, supplements, etc ("Text xxxxxx to receive your free trial supply of junk"). Truist's message was no different, as weirdly similar to the daily scans asking for responses or clicking mystery links, etc. So I didn't, and my card was later Blocked. My App page didn't not show any card issues, so I felt I did a wise thing. Their phone number method didn't recognize me. Eventually I had to drive to a branch to get a real life human to address it. The 6-digit text address was indeed legitimate. MY ISSUE: WHY IN THIS WORLD OF ATTEMPTS TO PHISH AND FRAUD WOULD A BANK OF ALL PLACES ELECTRONICALLY SEND IMPORTANT INFO IN SIMILAR MANNER AS THE SCAMMERS!!!! Treat your clients like they are not up with all your efficiency A.I. tech and changes. I didn't like heartburn!!”
9AM - 3PM
444 WMC Dr, Westminster
Banks
“I have been an ACNB customer for years now, and I must say this is my favorite location. Everyone is so helpful and friendly. One person I would like to recognize is Mr. Alvaro Ordonez for his incredible customer service! He walked me through the steps of opening a CD account months ago, and today I cashed it out effortlessly with him. He is very kind and approachable with all your banking questions and needs!”
9AM - 5PM
588 Jermor Ln, Westminster
Banks
“Bobby R has been absolutely amazing! He was so patient and diligent while working through some fraud concerns with my account. He’s such a good soul! Thank you Bobby!!!”
9AM - 4PM
630 Baltimore Blvd, Westminster
Banks
“I had made an appointment to meet with a bank manager to set up an estate account. Everyone I encountered was friendly and professional. I had no idea how to set up an estate account and the manager walked me through each step. She was very kind and patient and made a difficult process much less painful. I left feeling very impressed by the whole experience.”
“I am reading many negative reviews and wondering if people who have a positive comment just don't bother to post. I have been banking at this branch for decades and have NEVER had an issue with being helped, whether it was tellers, loan servicers, IRA account help, even notary and gold medallion services. Employees have always been knowledgeable, respectful and helpful.”
“I am giving this Branch 4 stars. The reason being I go almost every day to deposit. I go though the drive up area as its convenient, but there are times I go up and have issues. To start they usually only have 1 lane open, when I pull up and send over what I need it takes them 10 minutes minimum to say anything when I think they are already working on my things, then I have to wait for the deposit to be completed which some days takes up to 30 minutes. I have to take this on my lunch because they are closed when I get off and I go into work before they open and If I go here 5 days a week maybe 2 of those days I can actually eat lunch. I am giving 4 stars because I understand the struggles of being short staffed and although my wait times are long when I go everyone is very nice and knowledgeable. I recommend if you go here to have an open mind and patience.”
Banks
Banks
Banks
Banks
“I've always had great service. The staff is excellent. Sometimes they are slow. Everyone needs to realize like everyone else they are also short staffed. They make sure each customer gets the best service. After all they are working with money. Would you want super fast service with mistakes or someone taking the time and giving you accurate great service?”