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December 2023 by Yvonne zade
I’ve been a customer here for about a year now, most of the times I’ve come here, the workers reek and smell so bad from cigarettes. They’re smoking right out front in plain view, smoking which stinks and I avoid going inside because I don’t want to smell the smoke, so I have to wait in my car because it smells up whole place. Then today, I go in and the two girls were talking bad about owner I assume, because she apparently brought crab cakes for another employee and didn’t share ? But yeah employees talking loud and bad about owner while customers can hear is not pleasant. Angie, was one of the workers I’m guessing from hearing the other worker talk but the conversations were appropriate for customers to hear. Won’t be coming back.
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November 2023 by Janine Rubilotta
This is the nicest laundromat in Carroll County. It’s always clean, well-lit and the machines are in great working order. Amy, the owner, is extremely helpful and seems to always be there. It’s a full service laundromat, so you can drop your laundry off for Amy and her staff to do if you like. There is also a nice restroom and a laundry sink available. There are plenty of laundry carts and the aisles between banks of machines are wide enough to pass others easily. You get a laundry card that you can add funds to using cash or credit card.
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November 2023 by Heather Smith
Amy's Laundry has provided service above expectations. As a local salon in town without a washer and dryer, Amy's has become a place we can rely on for quick dependable service. With the flexibility of drop off/pickup or delivery at our convenience. Easy to work with. Quick to respond to questions regarding orders. We appreciate everything Amy's Laundry has to offer.
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November 2023 by Lisa Eells
Very clean and updated; friendly people who are helpful behind the counter; public (and clean) bathroom for clients. All machines are clean and in good working order. Easy to use.
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October 2023 by Michele Greaves
Looked clean enough, but machines only accept cards. I don't do cards by choice.
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September 2023 by Stephanie M.
I unfortunately cannot recommend this place. Owner can't handle customer issues. Customer service at this establishment is horrific. Dropped off clothes to be washed dried and folded. I was charged $264. My items were returned still dirty and wet. Folded tightly in bags that were stapled shut. When I got home and realized everything needed to be redone I called Amy's. Except ALL calls go to a customer service center. I was hoping we could work it out and I could just bring my stuff back. But it took 4 days for Amy to call me back. When she did I was at work so left a message. A message saying she had no idea who I was and that there was no tickets in the system with my information and to call back if I wanted pricing. I called back. Left another call back request. She finally texted me 3 days later saying her manager would call me on Labor day to work something out. I said at this point the only thing that can be worked out is a refund. I was at the laundromat re washing all of the clothes. She said she'd rather re wash my clothes. I said I was already doing it. She agreed to refund me a portion of the money. Then proceeding to block my phone number from calling her cell and the company. Then blocked me on fb. She sent me $85 on venmo but still owes me $180 per our agreement. Refusing to pay. I tried to handle this nicely and give her and her company the benefit of the doubt but her customer service is horrific.
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August 2023 by Denise McGovern
Clean, new machines, and helpful employees. What more can you ask for? Oh, and parking on-site too.
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August 2023 by Amelia S
Amazing service, prompt and professional. Highly recommend, thank you so much!
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August 2023 by 49Lone82
10 Stars! Working on the move all the time, I have been to hundreds of Wash-N-Fold's all around the country and Amy's is by leaps and bounds the best I have ever been to. From the packaging of your clothes, the attention to detail in the folding/sorting and the cleanliness. All this could be ruined by an unfriendly staff but it is quite the opposite. The workers are some of the nicest people I have met while in the area. Thank you for your professionalism. It is greatly appreciated.
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August 2023 by Erika Adam
What a pleasant environment! Friendly staff, very clean, and left with very clean clothes at a reasonable price. Thank you!
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June 2023 by Lee Anderson
Wrote an email over a week ago telling them I am new to the area, was recommended to come here. Asked how much to wash and dry, never heard back. Called in this morning and the person who answered could not answer me. I asked how much for self service laundry, I could not find a price. I have clothes for several people to wash plus sheets. Do not want to waste my time coming downtown if I can’t afford the machines. I also asked if they had their own parking lot or if it was street parking. Person could not answer that either. What a joke. (Email was written under Amanda Pugh.)
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May 2023 by Todd Young
What a fantastic laundromat in Westminster. I had no idea it was even here. The washing machines and clothes dryers are new and clean (and huge). The staff is super friendly and there is always someone there to help you if you need it. There are even tables to help you fold your clothes and you gotta love the free WiFi. I like how the Laundromat has great security too. A very safe environment. I highly recommend this place to clean your laundry.
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April 2023 by Sherry Seibel
Thank you so much to Amy’s laundry and her employee Gavyn!! Our water heater hose burst, and flooded our basement AFTER I had taken all of the massive loads of laundry to the basement. We took all of the wet laundry to Amy’s and got it all done in no time in just 4 xl loads!! The facility is super bright and clean and very welcoming. And open late. I would recommend to anyone needing to get laundry done. They also have a wash/fold/pick up option too. Thank you again!!
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April 2023 by Stephanie Brown
The staff at Amy's Laundry are the best! I am a single mother of two teenagers, 1 dog, and 3 cats. Between work, being a chauffer, and life, laundry is the last thing I want to do...especially FOLDING!!Every few weeks I will pop into Amy's and drop off a large (and I mean LARGE) amount of laundry, and they accept it the challenge with understanding and grace!They are fast too!! They will typically have it done by the next morning! Washed, folded, packaged up and ready to load into my car.They even SORT SOCKS! They package them up nice and neat...completely sorted and paired up!!Amy's Laundry is a Life Saver!!!
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February 2023 by Brianna Lloyd Anger
I have used Amy’s for drop-off laundry and self-service laundry. ALL of the staff is ALWAYS so friendly. And the facility is immaculate.
