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“Tooba Agha, spent very patient time with me-a 75 y/o computer illiterate lady- setting up my new 5G service. I live in an over 55 community and have put out the good word! Thanks”
“I took in a Garrard turntable to be cleaned and serviced and was ready two days later! I was given an estimate and there were no surprises. Reinstalled it into the console and it operated perfectly! I highly recommend Shipley's for their great work, fair pricing, and friendly employees!”
“My time with Rebecca was great. She absolutely knows her work, very seamless and polite. She was very professional and set my new phone up in no time with very pleasant conversation. She should be rewarded for the great work she performs every day. Great service and excellent customer service!”
“I love this Target because it's clean, and stuff is organized. They are well staffed. Employees are kinda helpful and friendly. They get you in and out quickly. They don't force you to do self check out. Yall know I cringe at that. It's not my job to do your job, Target! I have 0 patience for using a register, and no I have 0 patience to wait to get the check out monitor to help. Here they have registers open at least 3!. Fitting rooms are clean, and organized. I never have to walk in and see a messing room. They do price adjustments if you see something cheaper elsewhere without giving you a hard time. They keep their parking lot clean. I rarely see carts scattered all over.”
“*****Update***** as of 12/31 Katelyn Jenkins at Best Buy was able to get my order resolved. Between her and Ashley at the store they were able to correct the errors and pains that the call center had created. The associates at the store have been great. Too bad the call center and online services are not able to match their services. I was so disappointed in the process of this purchase but Katelyn took great care of me and made sure I got the best deals available. If you have any issues with any purchases go to the store directly for help. Do not call or go online. I am happy with my GE washer and dryer.******************
I purchased a washer and dryer on July 21st and ended up canceling the order due to the size. I spoke with a rep who advised me they canceled my order and tried to assist me with a new purchase. The representative never completed the return and left my order pending. I noticed the chargers were on my credit card statement in August. I called and they emailed me they would take care of the charges. They gave a me a partial return leaving me with over. $2,000 balance for the order on my credit card. I've spent numerous hours calling best buy and have placed 9 calls as of 11/14 to get this resolved.I last 2 calls were to follow up on manager call back request which has not happened yet. I've been waiting now for 2 weeks to be called back and find out what their back office was doing with my "escalation". The reps keep hanging up on me. I finally got someone to talk to me for an hour with NO resolution. She said I could go to the store to get a gift card for the amount of the discrepancy that remains of $312. It makes no sense why best buy would issue partial returns on an order that was completely canceled. I would not trust Best Buy for large appliance purchases they don't care about providing a great customer experience. Best Buy needs to provide me with a refund and provide me with some type apology for spending over 9 hours of phone time that still requires additional follow up. Look elsewhere to avoid a headache.”
Open 24 hours
11922 Main St, Libertytown
Electronics
“As an employee I give my store this rating due to my customers coworkers and boss. Such a great place to be. Nice,quiet,well kept maintenance. Coworkers are friendly and helpful and The Boss is very helpful, understanding, caring. It's a great place for leadership growth and teaching.”
Open 24 hours
10210 Silverside St, Ijamsville
Electronics
“Honestly, the CLEANEST, NICEST most ORGANIZED 7-11 I have EVER been in my entire life! The cups, the straws all so VERY EASY LABELED, all easy to find! The food stations, isles, EVERYTHING was so clean and to perfection! The people are very friendly and I will go out of my way to hit this 7-11 when I need. Also, wanted to note, I have NEVER like the soda machines that all share one spout... it never tastes like what you pick. I guess they keep the spout super clean too, cause the coke was great... and I have never enjoyed a coke from a shared spout!... IF you know you know ;-) ! KEEP up the GOOD WORK!”
7AM - 11PM
5437 Urbana Pike, Frederick
Electronics
“Shirley is always a delight making sure customers get what we need. This morning she went out of her way to get me some help with a storage bin. The help I believe her name is LA Maria was so pleasant and kind and helpful. Shirley said she's a fufilment team member. Thanks to both for awesome customer service!”
Open 24 hours
7729 Sundays Ln, Frederick
Electronics
“Walked in for a couple drinks and some suckers for the kids. They were super friendly, even came from behind the counter to help me look what I was looking for. After a long morning on the road and another 7 hours to go their kindness definitely helped.”
Open 24 hours
11108 Angleberger Rd, Thurmont
Electronics
“I haven't seen Danielle in a while and it feels different without her. The store does need atleast another bathroom and they have to fix the door Nob because it's weird. Amazing costumer service they always have a smile the food is fresh and they are very happy all the time. The boy and the women that doesn't speak English give off a amazing vibe always smiling and laughing it is amazing. I definitely recommend.”
Open 24 hours
204 Amber Dr, Frederick
Electronics
“Great service and popular pizzas. They did a great job of packing the smoothly drink ready for the delivery driver with even the special straw attached and safe lid for no spill delivery. I get allot of orders with happy delivery customers here.”
Open 24 hours
11801 Fingerboard Rd, Monrovia
Electronics
“every time i stop in they are friendly and very clean store and drinks n snack are fully stock prices are very reasonable and just wish had more of variety of coffee creamer for the coffee”
Open 24 hours
1501 W Patrick St, Frederick
Electronics
“711 is the most convenient store that I can frequent for essentials. 711 offers deals all the time which is helpful and I enjoy using their points system to redeem for products. The staff is very friendly and I've known the GM for quite some time! Only downside is they don't have gas at this location or else this would be my main stopping point.”
Open 24 hours
5703 Buckeystown Pike, Frederick
Electronics
Open 24 hours
313 S Jefferson St, Frederick
Electronics
“I enjoy coming there in the evenings. The sales associate she is amazing. She has a great personality even under pressure with unruly customers and online orders. If she’s not at the register she always makes it known that she will be right there. Always greets everyone with “Dear” and always says “Have a good night!” She works hard. Definitely deserves a raise.”
Open 24 hours
501 N East St, Frederick
Electronics
“I had a three hour drive in front of me and I had to be at my kids Lax game by 8 AM! 7-11 on 5th and East in Frederick was open, clean and had hot, fresh coffee on hand! Not to mention 2 bananas for $1. It was a life saver before hitting the road! Thank you 7-11.”
“Mike was amazing! I was experiencing issues with my phone. He the issue right away. He setup everything. He was kind and efficient. I was literally in and out. I would drive all the way back here from Montgomery county just for that type of service. Thank you so much!!”
Open 24 hours
1042 W Patrick St, Frederick
Electronics
8AM - 10PM
228 N Church St, Thurmont
Electronics
“22Aug.2023 Nice feel on customer service. They have what you need. Just at the time this store didn’t have what I was looking for. Clean and spacious isles. The way I like to shop.”
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Electronics
“Staff is always amazing especially Angel. I have other 7/11 stores closer to me but I prefer this one. Such a good vibe always in the atmosphere. I always come out with a smile.”