The CVS store in the Walkersville area is known for its pleasant and efficient customer experience. The store is clean, organized, and the staff is very friendly and welcoming. The pharmacy personnel, despite being busy, make the effort to acknowledge customers and provide assistance when needed. Customers appreciate the friendly and helpful front staff as well. However, some customers have expressed dissatisfaction with the handling of their medication refills. They have found it challenging to coordinate their 90-day refills within the two-week window, as the pharmacy controls the scheduling. Additionally, some customers have not received calls informing them that their prescriptions are ready for pickup. Overall, the majority of customers are highly satisfied with the CVS pharmacy in Walkersville. They praise the exceptional service and care provided by the pharmacist and the entire staff team, who make customers feel valued and attended to. Customers express their loyalty and appreciation for this pharmacy, which they have been using for many years.
Very dysfunctional. On multiple occasions I have tried to pick up a prescription and the doors are locked because they’re not staying till 1:30 which is what the signs on the door read.
August 2024
TERRIBLE. You cannot get a person. CVS and CVS Caremark are awful and I hate that my job requires them. I just need to talk to a human and don't have time to go through 93485384 push button options that don't apply to what I need anyway.
December 2022
I like that there's a self checkout. They always have things stocked and it's never too busy
