Pohanka Volkswagen, located in Capitol Heights, is a premier Volkswagen dealership known for its wide selection of new, certified pre-owned, and used vehicles. The dedicated team at Pohanka Volkswagen is committed to providing excellent customer service and expert vehicle servicing, repairs, and flexible financing options. Customers appreciate the no-pressure sales environment and the knowledgeable staff, particularly highlighting the efforts of team members like Anthony and Victoria. Many reviews mention smooth and hassle-free experiences when purchasing vehicles, with staff going above and beyond to ensure customer satisfaction. While some customers noted long wait times for financial paperwork and minor issues with car detailing, the overall sentiment is positive, with many recommending the dealership for both new and used car purchases. The service department also receives praise for maintenance checks, often including complimentary car washes. With a focus on making every visit enjoyable and stress-free, Pohanka Volkswagen aims to keep customers returning for their vehicle needs.
Staff was very friendly and helpful. The time it took for the entire purchase took almost 6 hours though (about 45-60 minutes was my fault though, getting my credit unfrozen and getting an updated insurance card thru my insurer)
September 2024
Great place buy and service your car wonderful staff helpful , thank you for being here
September 2024
I've been in the Volkswagen family for over 13 years! I've always got the best customer service and excellent car services ?
