Pohanka Automotive Group offers excellent customer service, making car repairs and purchases a positive experience. The staff is friendly and knowledgeable, with Andra and Ruth receiving special mentions for their helpfulness. Customers appreciate the comfortable waiting area, allowing them to work or eat while waiting for their vehicles. The mechanics are skilled, providing reliable assistance, and the team is dedicated to ensuring customer satisfaction. Even when issues arise, the staff goes above and beyond to resolve them, making the sales experience worthwhile. Overall, Pohanka Automotive Group is highly recommended for its great service and treatment of customers.
I always get great customer service from this location. Thank you guys.
April 2024
The customer service is great, very refreshing, and the waiting room is comfortable and convenient for those who need to work or eat while waiting. Ruth is spectacular!
April 2024
"The service advisors are a highly knowledgeable and skilled group of mechanics who provide excellent assistance to customers."
