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October 2024 by Pam Miller
Got there at 10am out by 10:06, returned 2 different sets of equipment for myself and my daughter. Young man name Tyler was great, very polite young man. Explained everything gave me receipts and out the door I went! Kudos to Tyle ?
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October 2024 by Damonique Clark
Overwhelming incompetence! I started service with them in orders to lower my bills with the competitor and since then it’s been nothing but problem after problem they don’t have solutions for. To make matters worse after being served in store I had to deal with an online agent to get everything straight and I’m still having problems.
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August 2024 by Brotatoe Chip
Edit; Still being left with half the house not having wifi connection. Very unprofessional company and customer service.
Terrible company. Had to drill holes for their technicians to just run a 20foot cable line cause he "ain't going to climb a ladder or go in crawlspace." Internet is much worse than before and call center told us it was as good as it would get. Half our house has no internet and after many years of terrible exouerence with this company it somehow was reached even lower in service.
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August 2024 by Mark Robb
Tyler was bery helpful and knowledgeable. Thank you for being patient and working with us to make a smooth purchase and also upgrading our home equipment.
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August 2024 by Josh Weaver
Julian and his team are wonderful! I was really nervous about going to a store for the first time but they helped each customer quickly and kindly.
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August 2024 by Angela Thompson
Tyler was excellent in his service to me. I am not an easy person to deal with but he was professional and very pleasant to work with. I have been here on several occasions and I only deal with him Tyler that reason. He informs me on all the new devices that are out and works deligently on making sure I am well informed.
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August 2024 by Karen Robinson
Today on 7/16 I was at the Xfinity store in Waldorf JaNae was very patient and professional and knowledgeable and respectful my experience with her was great she deserves a promotion if I had a business of my own I would want her to work for me based off of her customer service
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July 2024 by X C
Great store to go to for Xfinity Mobile. Some of the best promos and offers for cellphones in the Waldorf area!
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July 2024 by Phil Gastilo
Tyler was very proficient and helpful.
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July 2024 by Denise Rawlings
The representative, Mr. Malik, who assisted us was courteous and professional. He greeted us as we entered the door.. He repesented in an outstanding manner. Great! customer servicei.
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July 2024 by Ann Gregory
I just want to compliment Jordan in waldorf md Xfinity store is awesome also Garrett in Lakeland Florida was also awesome the kindest most patient person’s I have ever known. Kudos to both.
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July 2024 by Tchouassi Roger serges
Store was helpful and set up my new service!!! Great team
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July 2024 by Monte Hammond
Great customer service tyler was go person to talk to and answer another of questions we had best customer service I seen in awhile
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July 2024 by aianchica
These individuals know absolutely nothing. Avoid Comcast all together if you can. The manager Xavier and his staff are a useless group of individuals who will waste your time and give you the run around. We canceled our cable and turned in our cable boxes to them, they said they updated the bill but wouldn't give us a breakdown of the new bill before we approved. We received the updated bill only to show the staff did absolutely nothing and we're still getting billed for cable.
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July 2024 by Alexandra Best
Malik was the best. He got us in and out quickly. Definitely one of the best employees at that store.
