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October 2023 by Jayne A.
Person you deal with is a salesperson not a mechanic. Not even sure if any of them are certified mechanics. I was not told what was wrong with my car i was "sold" repairs as they could not figure out what was wrong with my car. Turns out their guess was wayyyyy off! Totally over charged! They are quick to offer you uber rides but you definitely pay for it in the end!! Wont use again and do not recommend.
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September 2023 by Janice Ataiyero
I have nothing but praise for their services and staff. I had my oil changed and they recommended that I get my brakes and rotors replaced. Five months later I heard a noise that I thought was my brakes again. I took my car in and the representative said that it was probably just moisture in the brakes from overnight but was always happy to check his work. He checked and the brakes were fine just moisture like he said. I appreciate that there was no hassle with customer service. I will continue to take my car there in the future.Services: Auto brake replacement
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September 2023 by Joshua Mills
Excellent customer service! They don't do then charge for unnecessary maintenance, and are very communicative. I appreciate the emails and texts which even contain pictures of the work complete (such as a picture of the dashboard showing the oil at 100% after a change)
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August 2023 by J. Best
Wiygul delivers great honest service every time. It’s refreshing to find an Automotive repair shop that has fair pricing and tells you the truth. I’d send my sister or my mom there and know they’ll be treated fairly.I’m due an oil change, air conditioner maintenance and wouldn’t consider taking my car to any other place.If you need your car serviced, take it to Wiygul!
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August 2023 by Timica King
Called at 8:15am on a Wednesday and was able to get an appointment for 9am the same morning for my State Safety Inspection. They called me back to be sure I'd make it on time. I actually arrived 10 minutes late but they got me checked in and immediately started on my vehicle. I spent no more than an hour waiting. I honestly don't think it was any more than 45 minutes. Clean facility and very friendly. I'd definitely recommend this location and I'll be returning.Service: Vehicle safety inspection
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August 2023 by Sheniece
I was recommended this place by my mother who had to get her tire fixed maybe a few weeks ago. Had appointment at 1 o’clock did arrive 15 minutes late. Sat there for almost 2 1/2 hours. The reason why I was there because my tire was losing air and I was told that they do fix tires for no charge. No one ever came back to tell me what was the issue with the tire. I left my notepad on the front desk. I believe the manager asked who it belong to, once he realized it was mine. He then said oh yes, I need to get you an estimate on some tires . Never explained what the issue was, never asked how long I had those tires, just assumed that I was gonna purchase tires from their company. Once I stated that I just bought those tires from BJ’s in November and I had a lifetime warranty that’s when he explain what was going on with the tire, and that they could not fix it, I really believe I should’ve been notified the issue with the tire before someone tried to sell me new tires .
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August 2023 by Tony Akintunde Jr
I gave a one because the charged me more because my car takes 6qt of oil which I've never heard that before and there tires is way over priced.. I went to tire-plus and saved over $400. The representative was good the pricing sucksService: Oil change
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July 2023 by Dale Tierney
My vehicle inspection went very well. I called ahead and made an appointment. I was greeted promptly at the door. And I received a call at about an hour after drop off to inform me that my vehicle was ready. This place runs like a well greased machine.Service: Vehicle safety inspection
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July 2023 by Sondra Lewis
Bought a car in VA and needed to get it inspected in MD. Called up Wiygul to make an appointment the same day I left from an appt at the MVA. When I arrived, they took my car right away and did the service in less than an hour. Super impressed and great customer service! I will use them for future service!
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July 2023 by Jonelle Rutledge
Everything was fine until I got an outrageous quote on work to be done which is fine because some of the things I could get for a better price somewhere else. Then the technician backs my car into another vehicle when he pulls out of the bay. He was definitively lacking in the accountability department as he avoids coming into the waiting are to apologize for what had happened and find a solution. Instead he passed my keys to someone else to bring to me as this technician then pretended to be concerned and passes my key to yet another technician who finally comes to apologize and offer a solution. However, I did not receive any meaningful solutions that day. At this point I wouldn’t even feel confident that they were doing the proper work that I would be paying for, regardless of the cost.Service: Oil change
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July 2023 by Deidre Robinson
Calvin was excellent at handing my order for an oil change and tire rotation! He was very helpful and accommodating when I was not able to have my scheduled work done. Wiygul has amazing customer service and does great work!Services: Tire rotations
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July 2023 by Ronald Green
This place gets 1 star at the moment. I paid for service, left the parking lot, had to turn right back around because my vehicle started doing the same thing I brought it to them for repair.I think there was a lack of communication and nothing was done, but instead of them telling me that, the guy said they have to look at it more extensively. ?!!!If they would've quality controlled my vehicle, they would've realized the issue before I paid my money to have my vehicle sitting at their shop!!1st time there and at this point skeptical if I will return. Didn't leave me with a comfortable feeling!
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June 2023 by Aisha Demus
I made an appointment the day before for an oil change at 9am the next day. Upon arrival I asked them would be available by 2pm and they assured me it would. About an hour later my car was checked and I received recommendations I agreed to 2 new front tires because I did need them. I was able to get my oil changed and new tires by 12 noon. The service here was great and I received everything I was told on time. I will surely be returningServices: Tires
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June 2023 by Corrie Moody
This place was Awesome! Fast, professional, and explained it all before doing the work. They were a bit more expensive then their competitors, but im confident that the work was done, an to the highest standards! Cars running Great! And I highly recommend their service!Service: Auto engine diagnostic
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June 2023 by Jessi Calynn
Wiygul treated me well. I went in for a tire plug (that I should've replaced, but that's on me) and for them to inspect my breaks and the surrounding area. They were really good about being able to find in detail what all was wrong with my car and was able to send me all the info in detail with pictures, so I could keep track of it all to be able to start getting it fixed. Thank you, Wiygul for all of your help and for treating me with a lot of respect. I will be returning for future services. ?Services: Tires
