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August 2024 by La'Shawn Lancaster
Please pay attention to the amount of money the teller deposits into your account. This is the second time I went through the drivethrough to make a deposit and the teller verbally told me one amount bit put a different amount into my account. I do not have my receipt from the first encounter do I cannot provide a name. Yestetday I went through the drive through tody before closing, I counted my deposit of 730 in cash, sent it in the tube to a teller named Katherine who confirmed and said does 730 sound correct, I said yes. I drive off but then something told me to look at my receipt. When I liked at it it said 653, I mace a uturn and went rough to the same window. I explained that I just did a deposit and the amount was incorrect off by 77.00. I even noticed that the denominations on the receipt were incorrect. A 50.00 bill was missing a few 10's and the single 1's were off. After about 10 min another lady came to the window and told me 50 bucks was found in the money machine, she said it wasn't a 50.00 Bill it amounted to 50, I tried to explain that I know I counted 730 not 703 and a 50.00 Bill was included in my deposit. She said she counted down the drawer (how she do it that fast, in less than 5min) and only 50 bucks was found in the machine. Which i know is a lie. I was a bank teller for 5 yrs back in my 20's so I know the money counter will beep or make a stagnant noise when money is stuck in it. Im 15 years older so I know technology had improved these machines. They aint fooling me, they in they're stealing people hard earned money and an investigation needs to be done. #runthetapeback #bankyellersstealing #managersnotdoingtheirjobs
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June 2024 by Francina Faulkner
If I could give 0 stars service I would. I received a paper check as I was switching over my direct deposit. Instead of just cashing it and depositing into my normal bank I opened an account. Now days later, funds "available" I am denied withdrawing the money that is mine.
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February 2024 by Nicole Clardy
HORRIBLE!!! 20 people in line with one 2 tellers. ATM was not working. Stood in line for 30 minutes to be told they couldn’t do what I needed to have done because there was no banker working that day. What bank doesn’t have a banker working! Totally unacceptable! Wanted me to come back during the week. I will no longer be banking with Wells Fargo!
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November 2023 by Peachy Frank
I love Wellsfargo bank , I have been banking with them since 2011 & so far I don’t have any complaint. The banking system is great ?.
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April 2023 by Yasin Ahmed
1st of the Month and they have only 1 teller. The line is out of the branch and people are waiting in the rain. Please staff accordingly to client needs. Thank you.
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December 2022 by Cordelia Dorsey
I work during the week closing at noon on Saturday is to early.
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September 2022 by Shay F
No issues
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June 2022 by Martha H.
Drove 1 hour get there one e late to be told they don't have a banker to do it on line!
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January 2022 by Tracy R
Had excellent customer service with Raymond yesterday!! Professional and efficient Bravo Wells Fargo team! Thank you Tracy R
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January 2022 by G Dawg
Worst bank I’ve ever had like never open and makes everyone use drive up services like the worst of the worst never I repeat never get Wells Fargo
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October 2021 by John Holloman
Very poor management. Couldn't manage a peanut butter and jelly sandwiches.
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April 2021 by unobsolete
This branch is not operating for walk in and the drive up lanes are never all open when there is long lines. Completely wasting customer time to avoid having enough tellers. May close all 4 of my accounts business and personal if they don't get this sorted out and reopen the La plata branch as well. Been in land (currently) for 45 minutes and still 3 vehicles back.
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December 2020 by Cortney Taejonia
I will be closing my account, I've tried to brush a lot of things but I can't deal. I made an appointment because I needed a new debit card for my account. Ms. Laura went ahead and stated just wait for in the mail and cancelled my appointment without letting me know. Now my bills are behind because I have to wait for my card.
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December 2020 by William McDaniel
Excellent service Excellent food
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August 2020 by Robin “Ambella and Robin” Martin
Mr. David Thomas provided me with a wonderful experience. He’s very knowledgeable and personable. I opened a new account with him and plan to continue bringing my business back to this location because of the unique experience. Also the teller who assisted me in my deposit was courteous and professional. Thanks Wells Fargo for making me feel at home!
