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September 2023 by Mike & Nadia
Poor customer service. Rude and ignorant to customers who have questions.
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May 2023 by Tammy N.
They have shooting at this location they break into you're car while you're shopping a great place to jumped or robbed don't let you're kids or teens go here I walked in the macys home store I was talking on the phone with my husband a group of older teens or young adults stopped and and came towards me I went the other way you this mall needs help I used to work at this mall over tens years ago waldorf deserves a better Victoria secret these kids I don't call them woman or girls at Victoria secret are the one cussing and fighting the adults the managers here are trash they never help the customers I hear talking trash this is predominantly one race Victoria secret no diversity they treat the customers that match their skin ok better then the ones who if the employees read this you're awful and have no business around customers you're all very rude to you're customers I won't give you're location any money I am. Boycotting you're store for the horrible treatment that has been done @victoria secret doesn't care about dmv
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April 2023 by Sanaiya Wolley
Short fat rude white girl at the register is a weirdo
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March 2023 by koti Johnson
Saint Charles Mall; is the best location that me and my mom frequently patronize.. Always Professional and Friendly staff.. With exceptional knowledge of products.. Would definitely recommend
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January 2023 by Toni Gonzales
I went there to get some silk pajamas, but they didn't sell silk pajamas . I still purchased some pajamas
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December 2022 by Charlotte Fenwick
The salesperson was nice, they didn't have the lotions I wanted
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November 2022 by Tanar W.
Service was trash. No customer service skills here at all. This is a reason why people mainly shop online so they don't have to deal with rude service
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October 2022 by E Woollery
I've been a cardholder and shopper with Victoria's Secret for a long time and have aways shopped at this location but today I received the absolute worst service! After getting my items I enquired about the fitting rooms and the floor attendant (ALEX) acted as if I was bothering her. I didn't think much of it but it only got worse when I was ready to check out. The items I got were closer to the front where a small checkout was located so I again enquired if I could checkout there, to which Alex shrugged and said yes. While checking out I had some additional questions because I did not have my credit card present. She proceeded to answer with the same attitude she had throughout....like I was literally begging her a favor to assist and simply process the checkout of my purchases....you know, actually do her job! This is quite disappointing because this is a good location but the total lack of customer service and rudeness from this staff member is a deterrent to keep shopping here.
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October 2022 by Edie Peterson
My favorite store! So glad it's still here in the mall!!! Love ❤️ love ❤️ love!!! The ladies in here are always awesome
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September 2022 by Gary Ferguson
Great workers and a good store
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March 2022 by tonya hutcheson
Love Pink great selection and fast friendly cashiers
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March 2022 by Oneatha Bradley
Everyone was nice especially the guy that rang me up. He was very professional.
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December 2021 by Harry Blakey
Busy, the member we spoke with didn't seem too excited to help, the second person was more pleasant and gave us great service.
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December 2021 by Patricia Howard
Love all the merch. Employees were wonderful as well ?
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October 2021 by deborah
Clean and friendly. Good sale going on. Put one sales lady was a bit pushy trying to get me to buy things although I told her no several times. That's a turn off
