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August 2024 by Taylor “Li” Made
Today I visited the UPS store on Smallwood Dr. and Desani and David were awesome! Every time I visit this location I am greeted with the most friendly and extremely helpful staff. I love how pleasant and helpful they are. Once at the counter I never spend more than a minute or two. I highly recommend selecting this location.
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August 2024 by Audry Toure
I cannot thank these guys enough manager is great and associates are very friendly I love this branch great work ethic and really really professional and friendly. 10/10 store ✅
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August 2024 by Danielle Hill
For printing needs this is an awesome location! Ms Rhonda took time to ensure that the vision regarding my print job was executed perfectly. I will continue to use this location for all my printing needs.
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July 2024 by Mark Johnson
I tried to call here to see if I could print from a flash drive. No answer. I come in the store. One employee (which I understand it's not their fault) and a line to the door. I about faced and walked out.
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June 2024 by Faith Hope
Went to the UPS to hip the young man Asahni at counter was so pleasant and Mananger as well
Thank you for great customer service
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May 2024 by Michelle Foxx
The manager, David and the rest of the staff were very helpful in resolving an issue and getting my package where it was supposed to be on time! I will definitely use this UPS store again!
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May 2024 by Tyler Reehl
This is by far the best UPS store location . Every staff member goes the extra mile to make sure you get the best service possible. This is the only location I’ll go to for my small business needs
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April 2024 by A.C. Wells
David the store manager was extremely helpful and accommodating!
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April 2024 by Ayoka Durham
The cost in shipping my heavy package
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February 2024 by Pdubs W
Very easy and convenient
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January 2024 by Delores Moses
Tried calling UPS office on 1/8/2024 and voice mailbox was full and I could not leave message. Contacted USPS and was informed that tracking number shows package is with UPS and it has not been turned over to the USPS. Tried calling UPS office today 1/9/2024 and voice mailbox is still full. Package should have been delivered by 1/6/2024. I am not a happy camper because items are for my husband. ????
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December 2023 by Philip Wheat
Asia went above and beyond to track down my missing package. Truly thankful she picked up my call because she was so kind and helpful. Thank you for providing such AMAZING customer service!Well done and stay awesome!!
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November 2023 by Dexter Morgan
Always great help!
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October 2023 by Shelley Gilbert
My local UPS store is 1282 Smallwood Dr. Waldorf.This has become my favorite store with the BEST staff; hands down.David is a great Manager, down to earth, positive demeanor!! Very thorough about his job. Always asks me politely to please stick around to insure my faxes and or emails have been delivered. Knows how to manage without having to "throw his weight around" so to speak. Excellent Manager!!Asahni is at the top of his game!! Always greets customers upon entry. Constantly smiling. Extremely efficient and I see he's training now! Promote this young man. ? Give him a raise!!Asia is a new employee. Very respectful young lady, humble, catching on extremely well, and respectful to her elders. Like her a lot! Please keep her on!Fred!! Provided excellent customer service for me today by getting my box from my car to return to Amazon. I walk with a cane so this helpedme immensely!! He smiled the entire time; even took the time to unwrap my pkg, I improperly packaged it. He did it in record time, under a minute; while I was searching for my Amazon code. Then David came out to say hello to me and was kind enough to provide me with useful information. Everyone, I mean EVERYONE is friendly, knowledgeable, sincere and helpful! I hope this store stays open and all employees stay employed. Their personalities all mesh well together. This is an excellent team!!!!
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September 2023 by Katrina Shanice
Fast service, but expect a long line.