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February 2024 by Joseph Raub
Karyn was extremely helpful and compassionate to my family and I. Kelli was in training and together I feel like our family had the VIP treatment. We had so many questions and they were knowledgeable and patient. They answered every question and we left comfortable and confident that the services would go off without a hitch.Thank you Karyn and Kelli.
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January 2024 by Dyson Naeny
Dealing with a death in the family is no easy process and there is no easy way to go about handeling it. Trinity Memorial Gardens is a beautiful place filled with wonderful and understanding people! Todd Manuel helped me and my family immeasurably. I could not be more thankful that in such a tough time we where surrounded by such wonderful people. God Bless and from the bottom of our heart Thank You.
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January 2024 by Kenny Peeples
I would like to take the time out to thank Mrs. Karyn Raub. We being speaking and she taking time out with explaining and going over different burial package. She was very instrumental and making sure I'm comfortable with prices and what I could afford. She was very compassionate and empathetic. During difficult time of losing my mother for and my family. and making sure to carry out my mother's final wishes.
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August 2023 by Karen DeStefano -DNR-
IF I could give zero stars I would. I've been calling for over 2 weeks for them to email me a plot transfer form. After 2 weeks someone called and said they would email it I still don't have it. The customer service is horrible. The forms should be on the website, how hard is it to send an email!!!
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June 2023 by Ashley Sowls
Death is no easy process, but the Trinity Memorial Gardens staff made it incredibly easy to navigate. From my first teary-eyed call they treated me and my family with compassion and gentle kindness. Todd was amazing to work with. I wish he was a part of another business so I could work with him more often. He was patient, pleasant and right there for us at every step. He even provided my family with much needed laughter. He and his staff are top notch and I couldn’t be more pleased with their assistance during and after the burial of my grandmother. I would recommend Trinity Memorial Gardens (especially Todd) 1,000 times over. Their prices are reasonable and the grounds are very well maintained. I couldn’t have asked for a better resting place for my grandmother. Thank you so much Todd and staff!
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May 2023 by Colby Love
I have worked with Todd several times. He has always been a great person to work with at Trinity Memorial Gardens! I highly recommend using them for your when your time of need arises.
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April 2023 by Tanya Hooper
I loss my dad in February 2023. My mom and I came to Trinity Memorial where we met Tod the Director. He was so nice polite and funny. The staff was so welcoming helpful and caring. The grounds are well kept. It's family own business and pricing is reasonable. They are there for you if you need them. I am very grateful for the services they provide me and mom for my dad. Thanks Trinity
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December 2022 by Emilio Aguilar Cubilla
Todd was amazing with my family and made the process as easy as it could have been. Thank you!
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September 2022 by Kristina Huckabee
Had a friend die in October 2021. I am still waiting for her headstone to be placed. After being told it would be in place by mid June. Staff called on Aug 12 and said it was in place. It was not. I was told by manager several times I would receive a call back by a certain time. I did not get called. Was told on Aug 30 it would be in place in 2-3 days. It's still not in place. Staff was very unsympathetic to my concerns and refused, for a time, to give me the name of the owner, and still refuses to provide me a way to co tact the owner.
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September 2022 by Kenny Kardashian
The Blake family wants to say thank you and we appreciate everything anna did for us after my mom's passing the last thing I wanted to do was paperwork and picking things out I was so upset but every time I went there she had everything ready so it was a lot easier than I thought it would be I appreciate everything she did thank you anna
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September 2022 by Wayne
These people are a total rip off when you sign things it doesn't matter long long they get your money False paper work can not even keep up with their own paperwork you buy things coffins Then they said no you did not purchase says they only refund this they only refund that that well we're gonna make an example out of Them It pays for everybody to be cremated nowadays and then deal with low lights like these people
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July 2022 by Andrea Johnson
Please pick another resting place for your loved ones. After paying over 10k in memorial cost for our father in October 2021, now, the staff has been extremely rude in resolving an issue with ordering our father’s headstone. We received confirmation in writing from one manager in January 2022 that the order for the headstone was placed, but now, 6 months later, the order was never placed. The person we worked with at the time no longer works there. We received no remorse, apology, or accountability from the current management about the conflicting information told to our family and was met with insensitivity during this time of grief. The manager (Todd Manuel) even sarcastically asked our family did we want a refund??? As if we were going to exhume our father and lay him to rest somewhere else. They were nice when making the arrangements and when we initially spent thousands, but now that they know we’re stuck with them because our family has purchased several plots, they could care less. So cold.
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July 2022 by A J.
Please pick another resting place for your loved ones. After paying over 10k in memorial cost for our father in October 2021, now, the staff has been extremely rude in resolving an issue with ordering our father's headstone. We received confirmation in writing from one manager in January 2022 that the order for the headstone was placed, but now, 6 months later, the order was never placed. The person we worked with at the time no longer works there. We received no remorse, apology, or accountability from the current management about the conflicting information told to our family and was met with insensitivity during this time of grief. The manager (Todd Manuel) even sarcastically asked our family did we want a refund??? As if we were going to exhume our father and lay him to rest somewhere else. They were nice when making the arrangements and when we initially spent thousands, but now that they know we're stuck with them because our family has purchased several plots, they could care less. So cold.
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June 2022 by Patty Mackert
I have worked with Amira over the last month from the burial of my husband to designing a plaque that would be perfect. Today, we completed the contract on the most perfect plaque and I can’t wait until it’s completed and down so I can visit my husband and leave beautiful flowers.I couldn’t have ask for a better person than Amira She is like a breath of fresh air. For me going through the loss of my husband, she was so easy to talk to and was so understanding. For her to be so young, she is very smart and very sympathetic to the families.Thank you for Amira for everything. I’m sure we will be in touch later, but if any families get the pleasure of working with Amira, you will be be amazed.Thank you Amira and may God Bless you everyday!!
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May 2022 by Errol Fisher
I have to say in a time of mourning and grieving, when it was very difficult with the lost of my wife. Trinity Memorial Gardens provided excellent and outstanding support to my family. Mrs STASHA HILL is an extraordinary staff member, she made my family feel very welcomed
