Shoe Dept. Encore offers a good selection of children's shoes at reasonable prices, making it a great location for back-to-school shopping. Customers have noted excellent service from a young associate who provided a welcoming attitude and helped them find multiple pairs of shoes for under $200. However, some reviews mention issues with management and staff behavior, citing a lack of assistance from one of the older employees who appeared disengaged. This inconsistency in customer service has led to mixed feelings about the overall experience, despite the positive interactions with certain staff members.
