“Big shout out to Alexander! He was more than helpful and patient with all my questions. I'm finally caught up with a new phone and my 1st Samsung watch. Thanks again.”
“Their is a sales associate named Chris, he helped us 2 days in a row. He was very professional,patient and very kind. We as senior citizens it takes a little time to get acquainted with a new phone lol. Chris is the best knew what he was doing. My husband and I Ty so much.”
“After not getting any help from Glen Burnie n Waldorf,MD store the store in Forest was the best Brandon helped me with all my phone n acct needs he went above n beyond his duties this young man was so pleasant professional n he new his job he needs a raise for sure”
“The customer service I received from Dillard and Angel was excellent, they knew everything about the phone I bought while they were working. I appreciated the store had someone working that was familiar with the product and was able to speak to me so I could understand what they were talking.”
10AM - 8PM
2915 Crain Hwy, Waldorf
Mobile Phones
“Shawn at the Crain Hwy Waldorf location provided excellent customer service! Previously, I contacted the Verizon customer service line and that was a waste of time. Shawn was patient, kind, and really listened to the issue I was having with trying to get my new iPhone activated. He got my phone up and running! Kudos! He’s an asset to the Verizon company!”
“I am very impressed with the excellent customer services provided by Chris and Yaya at the T-Mobile store in Charles County Mall. Their calm demeanor and excellent knowledge of their craft is highly commendable.
I highly recommend both staff at this location to potential customers. You will not be disappointed.
Wishing more grease to your elbows!
Dr. Victor Arotimi”
“Stumbled across this place after receiving the worst service ever at the Leonardtown Rd location and Marlon was the absolute best! Being so very frustrated with the service we just encountered Marlon was very patient and was able to resolve all of our issues. He went above and beyond to help us out. Pretty sure it doesn't make a difference to Metro PCS but he definitely saved them a customer. I will be coming to this location for any future needs. Thanks Again Marlon!”
“The worker in this store was very rude and not very helpful. He told me I could not trade my phone in to buy a new one even though the phone was only a month old, when I went to the other boost store about a mile away I was told that yes I can trade the phone in and I did very poor customer service”
“David is what all companies need in their service department. At this point in my life I value good service more than anything. Other stores have the same thing but not excellent service. Thanks.”