-
June 2024 by Lydia Erickson
Very professional and helpful
-
November 2023 by Elizabeth Ulloa
Best costumer service & prices really good ?? Be kind & you are gonna be treated nice
-
September 2023 by Ruah Ruah
Oh yeah they are really good specially the guy excellent customer service. Satisfied customer here.❤️ thank you
-
August 2023 by I’m JNIQUEEE
Never answer the phone
-
August 2023 by Angel Archer
I had a phone that was detected and needed a new phone replaced. Contact Metro PCS over the Phone . I was to by a Agent to walk in to one of there locations and they would see the notes in my account. Went to this location and I was able to receive a replacement. They told me I had to go back to the location I purchased from . They are all franchise. Doesn’t make sense to me ….
-
August 2023 by Elias Navarrete
They close before time, terrible service!!!?
-
August 2023 by John
NO STARS !!!!! I have called TEN locations and can't get Anyone to answer the phone !!!!
-
June 2023 by Cristy S.
Stumbled across this place after receiving the worst service ever at the Leonardtown Rd location and Marlon was the absolute best! Being so very frustrated with the service we just encountered Marlon was very patient and was able to resolve all of our issues. He went above and beyond to help us out. Pretty sure it doesn't make a difference to Metro PCS but he definitely saved them a customer. I will be coming to this location for any future needs. Thanks Again Marlon!
-
March 2023 by koti Johnson
I DO NOT RECOMMEND FOR ANYONE TO PATRONIZE THIS BUSINESS PERIOD. EVEN 611 IN WHICH IS (CUSTOMER CARE); DO NOT CARE NOR ACKNOWLEDGE THERE EXISTING CUSTOMERS...I would rate this location if I could a solid 0.2850 Crain Highway was absolutely the WORSTTTT?????.. I went into this location on this past Thursday 2/16/2023 to upgrade my phone...For some reason the system wouldn't allow me to do it..AS I HAVE IN THE PAST WITH NO PROBLEM without me having to change my plan.. In which to me made absolutely no sense... When I was just upgrading my phone only PERIOD..So; I informed the rep to cancel out my transaction... An can I (PURCHASE the phone flat out); she proceeded to give me the run around... I knew that I would not be eligible for the upgrade if I brought the phone flat out the store... I just felt that you was still getting money out of me regardless... I was going to go home and activate it; like I been doing.. Overall NOOOOOOOOO DON'T DO IT; JUST MY OPINION ONLY...
-
March 2023 by Glenda Bryan
Marlon was excellent and very knowledgeable.
-
January 2023 by John John
NO STARS !!!!! I have called TEN locations and can't get Anyone to answer the phone !!!!
-
December 2022 by Raphael Ouattara
The associated really helpful by responding all the questions askedBy demonstrate his knowledge to the product
-
September 2022 by Angel Williams
I had a phone that was detected and needed a new phone replaced. Contact Metro PCS over the Phone . I was to by a Agent to walk in to one of there locations and they would see the notes in my account. Went to this location and I was able to receive a replacement. They told me I had to go back to the location I purchased from . They are all franchise. Doesn’t make sense to me ….
-
December 2021 by DHall
The customer service is great. Been going there for the past 2 years. And everytime my fiance and I go there we a treated very well. We no longer live in Waldorf but I still go there to either upgrade our phones or if there is any issues that I know they can resolve. I definitely recommend THIS MetroPCS.
-
December 2021 by DrRochelle Edwards Butler
Friendly warmly greeted often. Very informative. Pack your patience, they take adequate time with each customer. Spanish speaking available.
