Mattress Firm Charles County Plaza is dedicated to ensuring customers achieve their best sleep every night. The store offers a wide selection of mattresses, bedding, and essentials, backed by over 200 hours of training for their Sleep Experts®. Shoppers can feel confident with the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®, along with low prices on top brands like Sealy®, Tempur-Pedic®, and Serta®. Customers consistently praise the excellent service provided by knowledgeable staff. Representatives like Derrick and Brandon are noted for their expertise, patience, and commitment to helping customers find the right mattress without pressure. Many reviews highlight the outstanding customer service, quick delivery, and the overall pleasant purchasing experience. Happy customers have expressed appreciation for the helpfulness of the sales team and the professional delivery drivers. With a strong focus on customer satisfaction and a welcoming atmosphere, Mattress Firm Charles County Plaza is highly recommended for anyone in need of a new mattress.
Brandon & Tim were very pleasant, knowledgeable and patient while we were selecting a new mattress.
September 2024
Was recently in to purchase a super firm mattress and have had the best sleep for the last week! Tim and Derrick were extremely helpful. They were great at explaining the differences in the mattresses as well as getting us a great deal and super fast delivery (and GREAT delivery drivers - Brian and Jorge) 5/5 stars. 10/10... read full comment
September 2024
Brandon was superb with every aspect of my purchase. He's very knowledgeable about the product. If I could give 10 stars, I would.
