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August 2023 by Caitlin Figueroa
Very poor customer service. I went and had to wait just to ask a simple question bc there was no receptionist in sight. After that, fast process but the lady talks to you with an attitude.
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May 2023 by melanie jones
Came before they closed and they had the doors locked and the tv still on. They decided to remain quiet and not even let me know if they closed early.
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March 2023 by Raelynn Lopez
After seeing the reviews for this location, I was admittedly hesitant to visit for blood draws. However, I had quick, excellent, and professional service. Katrina was awesome and I highly recommend her.
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January 2023 by shavondra hawkins
Don’t go on a Saturday. The staff does not want to be. Left there and went to the Prince Frederick location.
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December 2022 by Felicity Pleiman
First time I went to this place years ago I was uncomfortable as the people stared at you as if you were a ghost but when they poked my arms to draw blood they poked me 6 times in both arms and the staff was so ignorant it made my dad and I unhappy. And recently I went here a few days ago and this lady was the best she made sure I was ok and I definitely would definitely give her a 5 star
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July 2022 by Sharon Tate
Went for bloodwork, lady with reddish curly hair very rude. I asked did they have butterfly needles she told me No then she pulled one out the draw.She was so unpleasant and seemed to be frustrated with her life I refused to let someone like that draw blood from me ,I wouldn't let her scrub my floors.
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June 2022 by Christy Anna
The office was clean, the staff was nice. Linda helped me and she was professional and answered my questions. I didn't feel a thing when she took my blood. It was fast, efficient and I hardly had to wait.
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June 2022 by Arvid Lee
The process was quick and easy. Linda was professional and extremely proficient. Having less than positive experiences having my blood drawn I was quite naturally apprehensive, but she made the process smooth as silk. Thank you Linda!!!!!
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June 2022 by Imani Salaam
I went to this Waldorf location for a drug test because online it said they were the only location who began drug testing at 7:30. I made a appointment online at 7:30 for drug testing.I get to the office at 7:15 like my appointment recommended me to do and the lady at the desk was very rude as soon as I entered. She didn't greet me or anything she just said you have need to leave and come back.I did, with no hesitation and came back when I reentered she still was very rude to me for what ? I would never know.I then go back to take my test the other person was so very rude.Very poor customer service skills working in healthcare .
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May 2022 by Imani S.
I went to this Waldorf location for a drug test because online it said they were the only location who began drug testing at 7:30. I made a appointment online at 7:30 for drug testing. I get to the office at 7:15 like my appointment recommended me to do and the lady at the desk was very rude as soon as I entered. She didn't greet me or anything she just said you have need to leave and come back. I did, with no hesitation and came back when I reentered she still was very rude to me for what ? I would never know. I then go back to take my test the other person was so very rude. Very poor customer service skills working in healthcare . Wouldn't recommend
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May 2022 by Nanette G.
On my 1st visit at this site, I arrived in a hurry less than 20 minutes before closing and seen one ready & willing rep/tech sitting behind the glass. Now, I'd just been referred to this Old Line Ctr. location ( which I'd unknowingly drove by twice _ enroute to the nearby Lab Corp on Old Washington Rd, Waldorf). The two AA ladies there looked unwelcoming upon my coming in and approaching the desk. They were nonchalant, non-interested in working, and not very helpful. I felt like my service request was unwanted; perhaps because it was within 30 min. of their closing time & I was a non-scheduled walk-in. On the contrary, the Old Line Ctr C rep was ready, attentive and politely responsive to my inquiry of whether they perform the QuantiFERON test? I asked, "Can you perform one today (within 20 minutes)"? "Yes (she replied), it only takes a couple minutes to draw the blood." She directed me to go ahead and sign in at the kiosk. She was ready to work within the time time. Now this was a 180 degree acceptable response from the ones I'd received at the Old Washington Rd location both yesterday and today. The Old Line Ctr.' Customer service approach was very appreciative and professionally expected.
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May 2022 by john hicks
In and out in 10 mins. The nurse didn't poke and poke for veins. Thank you!!!
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May 2022 by T W
Some lab tech at this location decided to tell my husband's employer he refused a drug test in which he did not and now he is possibly losing his license and going to lose his job all because she did not understand that he had a medical condition in which he had to go to the bathroom when he told her and she was making him wait an hour. I have tried to call that location and speak with people they put me on hold and try to shuffle me around. Do not go to this location.
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April 2022 by Carmetris Bond
I literally walk in at 10:03 The place in a hole way in the back of a building signage is horrible. I Was greeted by the lady at the desk saying we stop drug testing at 10. Lady I walk in at 10 03 no professionalism at all. I know you ready to go home on a Saturday but this is your job. Why make appointments at 10 if you can't keep them. Tried to easy checkin that didn't work. This place is a joke. I won't use them again thanks for nothing... Fellow allied healthcare worker
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March 2022 by Bonita James
I just needed to help balance out the "not so great" experiences of those who visited this LabCorp. Just finished and my experience was one of professionalism. I was texted to come into the office within 1-2 minutes of letting them know I had arrived. (I had made an online appt. and followed their procedures for checking in, so I was just outside the office). The woman who greeted me was not rude at all. She just did her job - well, by checking me in. When I asked a question, there was no "attitude". She answered my question fully. She then directed me to the room for the blood draw. The phlebotomist was professional, personable, and efficient. I've visited this site on many occasions before COVID changed the dynamics. My opinion before is the same as now. I just wanted to share my experience.
