Kohl's provides a convenient and welcoming shopping experience with clean, organized stores and friendly associates. Customers appreciate the helpful staff and the ease of making online order pickups and returns, often describing their visits as quick and hassle-free. The store offers a wide selection of clothing, footwear, beauty products by Sephora, and home decor items that fit various styles and budgets. Regular sales, Kohl’s Cash, and discounts help shoppers save money, making it a popular choice for everyday needs. The store is committed to community support through Kohl’s Cares, donating time, talent, and money to improve local communities. Customers value the inclusive environment where both employees and shoppers can be themselves. While some note that the selection of dress shoes and plus-size clothes could be better, overall, visitors find Kohl's to be a reliable and positive shopping destination. Whether shopping in-store or online via the Kohl’s App, customers enjoy a safe, easy, and rewarding experience.
Clean store, friendly staff, scarce product selection. Prices are decent, not as discounted as expected. Household goods prices comparable to Macy's.
June 2025
Shopping at the Waldorf Kohl's was a great experience, the store was very clean, organized and associates were friendly greeting you as you entered the store.
May 2025
Had a wonderful experience at the Kohl’s in St. Charles, MD. I have been shopping here for over 20 years and I have never been disappointed. Great work!
