-
August 2024 by Ward bettis
Wow the customer service, Humm. Waiting on a prescription, Humm. I probably could have drove home went to Alexandria CVS and pick up my prescription their and came back to this store and probably would have been told the prescription haven't been filled.
-
July 2024 by Samone - - No Longer Qualified
I'm completely OUTRAGED by the fact that I was able to get my script at the drive-thru window without showing my ID (I held it up, but ignored). I was asked 3 questions that anyone could have answered with all the Identity theft and data breaches these days... but still I was given my meds signed a receipt and no one verified my identity. WOW. SOMEONE PLEASE INVESTIGATE THIS PLACE.
-
June 2024 by Grace Kimberly
For your own peace of mind, don't go here.
-
June 2024 by Sydney Black
My son’s doctor sent a prescription electronically, they kept saying they didn’t see it in the system. My child’s doctor showed me when the prescription was sent. The little rude girl at the counter wouldn’t even check the system to see if it was there. These new crop of pharmacists at this location are the worst. Why work in customer service if you have an attitude problem? The prescription was transferred to Walgreens and I picked it up 20 minutes later. Thankfully I can wash my hands of this place and their weird/unprofessional staff.
-
May 2024 by Homework Headquarters
Horrible service!! My doctor sent my prescription to the pharmacy 6 days ago. I went to pick it up the day after it was requested. It wasn’t ready. I went back two days later, still not ready but the rep said it would be processed. Went back today, was told it wasn’t in the system. After checking the rep stated she did see it but it had to be processed. Worst pharmacy! Won’t use them again. I gave them one star because I had to in order to leave this review. If I could give 0 stars I would.
-
April 2024 by Lupiita Chica
I arrived yesterday because I received a message that my children 's medicine is ready and when I get to pick it up , they tell me isn't ready
I went today and they told me I had to pay because the insurance didn't cover it and they checked again and they were bad they wanted to charge me $123 for some medication that the insurance covered them and then they left me waiting for more than half an hour.
And if I don't ask, I think I'd keep waiting.
And one of the employees was very unprofessional: She needs to get better with customer service, they're very arrogant.
-
March 2024 by Steve Austin
I have gotten medication here for years. I have experienced no problems with the service.
-
February 2024 by Mark Johnson
Just left this CVS, they didnt have my medications ready dispite them saying it was via text. The best thing is they tried to poison me by try giving to give me someone elses medications. I told her three times my name is not "Mr. Smith".
-
February 2024 by Cherish Hendricks
Today around 9:40 I was on hold for the pharmacy for 20 min, when the lady answered she hung up in my face.
-
January 2024 by Angela E.
CVS is one of my spots! Between my digital coupons, Extrabucks and other money-saving sites, I always save bookoo money on the things I am going to have to buy anyway. Plus I eat a little on every purchase. I call that a win-win situation. Any coins is good coins! They have cashiers and also self-checkout which lets me get in and out quickly. And the staff is always helpful and pleasant. That's why I keep coming back
-
January 2024 by Kim G
I paid for my brother's prescription because his insurance didn't cover it. Sent him up there with a coupon to pay 23 and some change. They told him they couldn't use that coupon because they took it upon themselves to use a different coupon there for I had to pay out of pocket 37 dollars. This is one of the many reasons I don't use this pharmacy!
-
December 2023 by Semora Smith
I'm new to the Waldorf community and my experience with this CVS location has been the best I've ever had from any in Maryland; and I've lived in Montgomery and PG counties. The staff has always been very pleasant - especially the pharmacy staff. They've always been timely with my prescriptions and courteous in the manner in which they provide support. Thanks so very much to the management for leading in such a way. All the best!
-
December 2023 by Kim Goldsborough
I paid for my brother's prescription because his insurance didn't cover it. Sent him up there with a coupon to pay 23 and some change. They told him they couldn't use that coupon because they took it upon themselves to use a different coupon there for I had to pay out of pocket 37 dollars. This is one of the many reasons I don't use this pharmacy!
-
December 2023 by Daryl Holly
Ratchet ratchet ratchet, no home training. They recruited the pharmacy department from Southern Ave.
-
December 2023 by Lee/Dawn Kitts
I was in the store on Friday, December 1, at 11:00 am. I was greeted by a young man named Manuel who gave me the most delightful service. I asked him for assistance at the photo kiosk and he just took care of everything except me logging into my phone to show him which picture.Very friendly, and very patient. I wanted to do the survey the I didn't get a survey request, so besides this review I am going to write a letter to the GM.
