“The staff was very professional and courteous, the customer service was excellent. Kudos to the management staff. It was refreshing to experience good customer service.”
“I visited this store the day before Thanksgiving to make a return and although the selection is sub par, I will say that the customer service has improved the past few months. I wanted to leave a review because I was impressed by Lavar’s efforts & patience. He not only assisted his colleagues at the checkout counter, he also helped with the removal of sensors from customers purchases who were ringing at the door, Simultaneously. It seemed that he was training them as well, I’ve worked retail before so I know it can be a lot especially during the holidays and prestocking for BF, but he never loss his patience or superior level of customer service. However, this store needs serious help with their clothing selection.”
“Just stopped in to pick up and order that I placed online in the experience was exceptional and surprising. I was offered 15% off any in store shopping since I picked up my online order. Always pleasant workers when I come here.”
“Excellent service! Sales mgr was so helpful in resolving my exchange issue. She ordered the outfit on line and is being delivered to my home! She was so wonderful! Carters staff keeps me coming back! Can do attitudes!”