-
February 2024 by Tiffany Lewis
On behalf of my husband, Doug and Manny were great on the rebuilt of his transmission. Customer service was great, and the turnover time was even better. We highly recommend AAMCO of Waldorf.
-
February 2024 by Brett Baer
Courteous. Friendly. Professional staff. Great at fixing problems that other mechanics cannot solve.
-
February 2024 by Frank “WarDaddy collier” Pauling
Difficult doing business with this Place/Doug. I'm a District Inventory Asset Specialist with my Company and Most Days that means Dealing with One or More of the 200+ vans I'm responsible for and if I have anything to do with it none of the Will go here.
-
November 2023 by Robert Wilson
I give these guys 5 stars. I got my rebuilt transmission and was put in a lil late due to the summer holidays but when it arrived. I got my 2007 Yukon Denali back on the road. And she responded perfect. I then experienced some other issues that I thought may interfere with the work that was done so I took it back today for my concerns and for my first adjustments after the trans replacement. And Doug and Manny welcomed me and my truck back with no issues.... These guys are my go to shop. No other shop will touch my truck. And I approve this review keep up the outstanding work.From the front, too into the shopI salute you guys....Sincerely Yours. Mr Robert A. Wilson
-
November 2023 by D Whit
Made an appointment online. Never received a call or email back to confirm. So I called. Guy on the phone seemed to have a problem with me wanting a diagnostic on my car that's still under warranty. All I wanted was a second opinion on a issue with my transmission that the dealership is trying to ignore. I'll just take my car to a different transmission specialist.
-
October 2023 by keyvon riley
This shop started off in a great manor but quickly turned into a nightmare. He could not quote me a price but wanted to drop my transmission. Another advisor said he would have to redo the whole process to quote me. He did not offer to do so afterwards. Then the transmission tube cap was missing when I picked my car up. I asked an advisor about it and he handed me a random cap and said, "here try this one." He did not offer to get a tech to replace my cap that they did not put back on or offer help himself. Thankful I did not give the go ahead for them to drop my transmission. How can a shop be trusted to rebuild a transmission when they cannot pay attention to simple details (putting the transmission tube cap back in place)?Service: Transmission
-
July 2023 by Ti Swann
I would not recommend anyone taking their vehicle to this place for any reason. I don't think a back alley mechanic would have cause more damage to my vehicle as this so called "reputable" shop has done. I had my vehicle towed there to replace the transmission only; that was the ONLY issue with my vehicle. Instead, while at their shop, they claimed I had a catalytic converter and an electrical problem that had to be fixed first. After almost two months later, when it was time for the warranty company to honor my claim; after speaking to the shop manager, things only got worst. Going from obtaining a used transmission to only paying less than $2,000 towards a new one; therefore, no transmission replacement at all. I had enough and just wanted my vehicle back; it cost over $2,300 for the "repairs". The manager claimed it was drivable and took me on a test drive. When I asked why five vehicle trouble lights plus the engine light was on; they gave me some gibberish for an explanation. When I tried to drive my vehicle home, it would NOT start. I had to get one of their mechanics; who mumbled something about the negative battery cable or post; which he said he fixed and gave me a jump. I made it home, but the vehicle would not start the next morning because of something they did to my electrical system, that was draining my 6 months old Die Hard battery.Service: Electrical
-
July 2023 by David Beck
This place is a ripoff. My Mustang had an error code and it was a simple fix. The shop told me yhe error code meant nothing. They calked me and told me they would have to drop the transmission. I told them no. I took the car to a local shop and they repaired the frayed wire for $100. After that no more transmission problems. Drop the transmission cost, that Aamco wanted would be super expensive. Don’t take your vehicles here.Service: Transmission
-
May 2023 by Cynthia Coward
Doug and Manny were really great!! Thei customer service was awesome they keep you posted regarding the work before they proceed. I highly doubt them. Great job they did on my vehicle
-
May 2023 by John Kennedy
GREAT EXPERIENCE. Delivered great repair, on time, exactly as quoted. I saw the harsh reviews here but I had used this shop 10 years ago and decide to try anyway. They are BUSY. When I tried to do a drop off, Manny asked me to come back in a couple of days when he would schedule time. AfteI dropped my car, the next business day, Manny called me and told me he was sourcing a rebuilt transmission. He quoted a price, estimated repair in two-weeks, and asked for a deposit to approve the work. I called to check progress after 10-days and Doug assured me it would be ready in two days. Saturday morning, Doug called and told me they were finished. I couldn't get there until after they closed, so Doug took my credit card over the phone. My car was waiting with the keys uder the mat later that evening. Runs perfect. Exactly as quoted. It's obvious why they are so busy -- quality work, done on schedule, at a fair price.
-
May 2023 by Lawrence Jerome Burrs Jr
Doug first and then Manny were great. Doug welcomed me when I inquired about transferring my vehicle from another business. From that time on I was in good hands from start to finish. They even invited me back for a service checkup on my installed transmission after 10 or 12 days. My car drives like it did when I first got it. Now it has 208,000 mile with a newer transmission. Thank you AAmco guys!Service: Transmission
-
April 2023 by Jackie Loftin
I received a free diagnostic and suggested that I take my car the dealership. I would highly recommend this AAMCO.
-
March 2023 by Chris Kolker
Very slow service. Took 10 days to diagnose problem and reprogram the transmission. The transmission was replaced last summer and have issues since. Hopefully this reprogramming works.Service: Transmission
-
January 2023 by VBS
it started out ruff but 3 transmissions and a lot of sweat equity from the guys made my experience much better. These guys would not stop until they found my problem and fixed it. I would definitely recommend them to othersS WatkinsService: Transmission
-
January 2023 by Doris Winston
I was not satisfied with the service regarding a transmission for my 2015 Buick Enclave. The shop kept my car a week before it was repaired. I had to rent a car twice which cost me $800. When I picked my car up it was in the same shape when first left it for repair. I had to return my car a second time for repair. I picked my car up on Saturday, Jan. 8. Now, I have to put my car in the shop to have a front end alignment. I am afraid to drive it. The total cost to repair the transmission was $5600. This service was horrible. I will not recommend anyone to this AAMCO. Very dissatisfied.Service: Transmission