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“Absolutely fabulous store , incredible staff especially Manager Mr Daniel T.
Helped me in selecting the right part and advised how to replace it . Hands on kind of people, courteous and knowledgeable..”
“Excellent service. I had a leak coming in through my taillight from some rear end damage - Kevin fixed it quickly on the spot with a sealant and wouldn’t accept any payment. Highly recommend!”
“I suppose a late review is better than a never review ?.
Technically speaking, I made my purchases from Trail Grid Pro (TGP) back in September of 2023, but due to a failed circuit in my 2019 Tundra’s gauge cluster assembly, I had to endure 8-months of waiting while the part was replaced by the dealer.
Well, suffice it to say, I’ve finally completed installation of all the upgrades I purchased from TGP. Those included Morimoto XB headlights, taillights, the 3rd brake light over the truck bed, and the Sony XAV-9500ES plug & play bundle.
I’m reasonably competent when it comes to adding aftermarket parts and upgrades to my vehicles, but I did run into some issues, primarily with the headlights. Most of those issues stemmed from having the pigtail connector included with the headlight assemblies wired with the pins in the wrong slots of the connector harness. This caused things like blown fuses and improper DRL or turn signal/hazard light operation.
I emailed back and forth with Morimoto and TGP support (Mike at TGP mainly) to help identify the issue. Morimoto was great but TGP support really identified the issue in the connector pins being oriented to the wrong wires between the factory harness and the headlight assembly. Word of advice, if you drive a 2017-2021 with OEM LED headlights then the wires should be oriented so that black/white (ground) from the OEM turn signal harness goes to black on the headlights plug, and the other wire on the OEM harness goes to yellow on the headlights plug. TGP support helped to run this down. Massive thanks because I was running low on 10A replacement fuses.
Finally, when it came to the headunit install, that was very straightforward, but would’ve been a bit more challenging to figure out had TGP not posted such excellent installation walkthroughs on YouTube. Not to mention, TGP did all the work in building a plug & play kit that was TRULY plug & play. Install was about 45 minutes but most of that time was spent routing the Sony mic to the factory location in the overhead console. Huge thanks to TGP for shipping out the microphone mount clip - for free - nine months after I had made my original purchase.
The simple fact is that TGP’s product line up, attention to impeccable detail in their support, and dedication to ensuring their customers are satisfied, is testimony to the kind of company TGP is. They are nothing short of EXEMPLARY.
When I consider any future upgrades, if TGP has it, they will be the ones who “take my money”. Outstanding job TGP…keep it up!”
“The whole process took less than 5 days from start to finish from ordering to installation. They make the whole process so easy and our new tonneau cover looks and works perfect! Bridget was extremely helpful and could not have been sweeter or easier to work with. Super impressed with this whole team!”
“The best service department I've ever worked with. We have purchased 4 cars at Triangle over the past 25 years. The staff are friendly and fully competent in their jobs.”
“They are great. I got my Outback there in 2022. Recently I brought it in for lift gate issue., they fixed it by replacing the motor same afternoon without charge.”
“Excellent service. John was really professional and kept me posted about the process. The car was ready before expected and the result was amazing. Great service!”
“Yesterday I became the proud owner of an Audi S5. My sincerest thank you to Devon, Jordan, and Audi of Frederick (Ourisman)! Perspective: last week my vehicle of 24 years finally died. In desperate need of transportation, I got a loan and began online shopping and making appointments. The first place I went to provided a horrible experience where I felt I was profiled and not taken as a serious customer (Mercedes-Benz loss, Audi's gain). The next morning, I received a phone call from Devon at Audi.from that moment on, I knew my wife and I were going to be treated with care, empathy, and respect through the entire process. Devon was nothing short of outstanding and Professional. Also, Jordan called a few minutes later to re-emphasize they genuine desire to earn my business and willingness to get me in my next car at the best price. Upon my arrival, Devon had vehicles set aside and keys ready to get us in and driving. He asked us how our trip went, provided refreshments, and talked us through what the experience was gonna be like. He took his time to walk us through all the features and differences of all the cars before, during, and after the drive. It was like talking with friends or family. Jordan also came by a few times to check on things and ensure we were at wase with everything. It was exactly what we were looking for the experience to be. When it came down to pricing and rebates, THEY DELIVERED! What they valued most was making sure we were happy and that the experience was positively memorable. It was all about the customer's needs and getting us in the car we wanted. It was never about us settling for an alternative. Even the financing rep (name escapes me right now) was genuine, friendly, and just an all around great guy when it came time to discuss maintenance packages and sign papers. These folks have probably made my wife and I Audi owners for life. Stopping here first when time come to get her an upgrade. Audi of Frederick, you are the absolute Best!!! Thank you again for everything!”
“Wonderful customer service the management was outstanding. The experience was very outgoing and understanding. I just want to thank Sean Hemphill and Julian Bhuwalka for their customer service and communication skills and assistance on find the best affordable solution when it comes to finding a vehicle. Definitely recommend them 100%”
“Parts room staff are amazing!, I needed a part first thing in the morning, Sarah and Sam were able to work with me and get the part to me with plenty of time the night before. to install first thing, they truly went above and beyond”
“Dave at the front desk was super helpful!Great location in FrederickVery informative and gives plenty of options for different budgets.5/5 recommend and I will be using them for all my painting needs”
“Modern Auto Body was super helpful and great to work with. We had to have some deer damage repaired and it looks like nothing happened. They were also quick and easily worked with our insurance.”
“I have dealt with Ron on difficult items and I have referred others to him as well. He will not sell you an incorrect or inferior part. I understand that he is kind enough to accept returns no matter what the situation. At least I think so, nobody has ever returned anything that I know of and we all have been super happy with everything. Everything as described or better, well packed, shipped fast.Maybe most importantly he is a really nice person with outstanding core values.You can't go wrong here. This is Mike Green. Many of you know me and my cars.I don't recommend anyone easily. This one I do highly recommend.Thanks!”
“Talk about customer service!!! I stopped by for some oil to tie me over until my next oil change, and my encounter was one of the most pleasant ones I’ve had ever while visiting an Auto Zone. The store manager Will, not only guiding me on what product to get but also assisted me with set-up to ensure that I loaded the oil correctly into my car. I appreciate this service and the pleasant assistance from this location!”
“This company is full of friendly, knowledgable and accommodating employes. I unfortunately had to bring my car in twice in the last 6 months (one my fault, one a deer ?). They were prompt,worked directly with my insurance company and even did some extra touchup from door dings with leftover paint! Highly recommended!”
“Very impressed with the customer service. Taylor answered the phone with very knowledgeable and helpful info. Aheim (sorry if I misspelled, I saw the name tag quickly) did a fabulous job running a diagnostic test and gave me a great recommendations. Thank you both for excellence service. I will be back!”
“We had the unfortunate pleasure of working with Fitzgerald Collision due to an unexpected encounter with a mailbox (mailbox 1, Tahoe 0). From the moment we called, to schedule an estimate appointment, we had a great experience. Matt was able to schedule us quickly, and the day we came in for the estimate, Erica and Ben took great care of us. Ben walked us through the estimate, as well as the timeline for repairs. Ben even arranged to have the vehicle cleaned up some prior to the repairs occurring since there was a delay between getting the estimate and drop off for repairs. Erica was very friendly and professional. She took the time to communicate with us every step of the way. The repairs took a little longer than expected, but that was due to backordered parts, which was out of Fitzgerald Collisions control. Despite the inconvenience, we appreciated that Erica communicated transparently with us. In the end, our vehicle repairs were completed sooner than expected (bonus) and were of great quality. Highly recommend!”
“I would definitely recommend Zamora's auto body to people. They have worked on three of my vehicles now and every time they have done a wonderful job on my vehicle's. I love this place and I definitely give them a 10 rating”
“I called about a bulb and primer for my snow blower. Not only did they have the part that was difficult to locate, but their professionalism was above and beyond. Great staff and customer service!”
“Went in for Major repair. The process was so effortless. Ryan kept me constantly updated with everything happening. I got my car a week before they anticipated and the work is immaculate. You couldn't tell there was ever anything wrong. 10/10 would recommend to everyone!”
“I recently had the pleasure of working with Randy at DARCARS toyota of Frederick, and I couldn't be more satisfied with the experience. From the moment I walked in, Randy was attentive, knowledgeable, and incredibly patient. I took my time deciding on the right vehicle, looking at the numbers, and not once did I feel rushed or pressured. He answered all of my questions thoroughly and provided valuable insights that helped me make an informed decision.
What stood out the most was Randy's genuine desire to ensure I was happy with my choice. He guided me through every step of the process with professionalism and care, making the whole experience smooth and stress-free. If you're looking for a trustworthy and patient salesperson, I highly recommend Randy at DARCARS Toyota of Frederick. Thank you for helping me find the perfect car!”
“I had an emergency with my BMW X1 and had to bring it in without an appointment. Ed was extremely understanding and got my car back on the road quickly. I will exclusively be using rosemont motors due to Ed’s professionalism and hard work. Thanks Ed!”
“It was my first time dealing with body work through insurance. The staff were very nice and helpful with and questions I had. Scheduling was super easy. They also detailed my car, I didn’t know that would be happening, so that was a nice surprise.Services: Painting”
“It's never a good time to be rear-ended and my first thought was having to deal with the inconvenience and stress of getting my car repaired. However, Top Gun Collision made the process as painless as possible. As soon as I walked in, I was greeted by Emily and she immediately took charge. My anxiety levels vanished as Emily dealt with the insurance company and setting up my car rental. She was helpful, friendly, and very professional. The damage to my car was then assessed by Sterling, who was extremely knowledgeable and respectful of my needs. He walked me through the repair process and any parts that needed to be ordered. Sterling stayed in touch, by text, throughout the entire process and kept me updated on every step. Overall, excellent customer service and the work was exceptional.
If I ever need repair work done again, I will definitely return to Top Gun Collision.”
“Referred to Burdette Brothers after a hit and run . Reviews sounded good so decided not to take a chance and glad I stayed with them. Hats off to Jessi for keeping me updated on the entire process throughout. Doesn’t even look like my car had been hit when I picked it up. Not sure who was behind the scenes doing the work but amazing job.Services: Auto body & trim repair”
7:30AM - 5PM
42 Franklin St, Frederick
Auto Parts
“The person at the desk was very nice but the cost of parts were more than what I could get elsewhere. Also they don't sell name brand parts so I'm less sure what the quality is.”
9AM - 6PM
1040 W Patrick St, Frederick
Auto Parts
“I had such a phenomenal experience purchasing my CAMRY from Darcars Toyota in Frederick Md A Big Thank you to Mike C in pre-owned sales and Manoj Sales Director and Havi in Finance thank you for your patience and knowledge
SUPERB CUSTOMER SERVICE!!!
If I could give more stars I 100% would this was a 10 star experience
WAY TO GO TEAM
If you're in the market for a used car I highly recommend to go visit Darcars Toyota of Frederick they will take excellent care of you”
“These guys were great! They fixed my car so quickly, worked well with my insurance. I was embarrassed how dirty my car was when I dropped it off but when I picked it up they had cleaned and detailed the inside! It smelled amazing and I was so happy. Highly recommend this shop for any auto needs!!! They have cute dogs in the office too! Wonderful experience all around. Thanks guys!Service: Body & Trim”
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“The staff is always incredibly helpful, polite and they explain everything going on in a professional way and we never feel less than or ignorant like come other automotive spots.”