September 2017 by Crystal D.
Why it's so very difficult to patronize black businesses and this includes African ones too? I scheduled an appointment with WC Hair Braiding in Upper Marlboro, MD a week ago. I told the stylist that I needed to get my daughter's hair done for the first day of school which is tomorrow. She said fine, we scheduled the appointment for 9 am, the style would be two cornrow braids with feed-in for $25.00 plus $10.00 for wash. Simple, right? Wrong, we got to the appointment at 8:55, no one was there. So, I placed a call to the stylist phone and she answers and tells me that she's running late because she was paying her rent and that she would arrive in 30 minutes. When she finally arrives, she instructs my daughter to go to the bowl to get her hair washed and 5 seconds later she states that she would not be able to do my daughters hair because her hair was too thick. I'm in disbelief, how am I going to get her hair done somewhere else at the last minute. Her mind was made up. I had no other recourse but to leave. This was a waste of my time and was done deliberately to get me to pick another hairstyle at a higher cost. WC Hair Braiding gives poor customer service, they really don't care about the customer, they don't guarantee their services, and finally they're not professional and don't have a clue how to run a business.
