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December 2023 by Barry Jones
Not a good bank at this location to deal with.They find wrong information in there system and say this what you owe.
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August 2023 by BONUM Business Solutions
As of August 2023 M&T Bank & its employees seem to be continuing to support the predatory towing practices of Duff’s Towing. My business and I will no longer support M&T bank and the other local business that share that lot.
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June 2023 by Smitty Pippins
Friendly staff, quick service??
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January 2023 by David Thompson
I go to other M and T banks and they are fast and courteous.THIS BRANCH IS THE WORST. SLOW AND UNRESPONSIVE
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September 2022 by Psych G.
Never go to this bank. This bank has the most unprofessional, backstabbing, hypocritical people working there. I had gone to the bank yesterday and had to go to the bathroom, but no restroom available, so went next door to the coffee shop to go to the bathroom. I ended up getting a coffee and spending over 30 minutes there, which was not planned. I had planned to go to the bank and complete my work and get out. After using the bathroom and getting coffee, I came back to the bank and did my banking. I come out and my car has been towed supposedly by the order of the bank. I thought this was rude snd unprofessional. The bank said that they cannot do anything about this, so I decided I want nothing to do with their bank and will not have any kind of account with them.Plus, my car has handicap marker on there and is not supposed to be towed. That is illegal.I go to get my car from Duff Towing, but guy on phone fails to tell me they close at 5pm. I get there and they are closed.Maryland law states that towing places must be open 24 hours a day, 7 days a week and take credit cards.Guy at towing place says he will only give me car back if only pay cash. I go to get cash, but he is gone by the time I get there.Paying with cash is dangerous because person can pocket it, not report it on taxes, and no record of transaction. If I paid with cash, the guy might not have given me my car back.I reported this place to the proper authorities fir illegal towing practices.
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August 2022 by Arnell Thompson
Horrible customer service and stop supporting Duffs Towing & recovery. Do not support these people!!
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April 2022 by Ahmad Gray
This branch is incompetent. The so called branch manager is never helpful. The staff is rude. The drive thru isn't open ever. And the staff will tell you there are closed without giving a reason or suggesting any other time or location to do business with. This branch doesn't seem to understand the concept of customer/ client relationship, especially being that it is in an upper middle class area. Avoid this upper marlboro main Street branch if you can.
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October 2021 by Ryan G
I am a customer of M&T Bank; however this branch is running a parking scam with Duff's Towing. My car was towed after using a business in the parking lot. I believe bank employees spot for the tow service and a get kickback. A car in there lot gets owed even if you use a business in the parking lot.
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March 2021 by Mynd Urs
My checks were deposited into someone else’s account!! The teller made a mistake yet I was treated as if I did something wrong!! Still waiting for my balance to be updated.
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June 2020 by Christine Deibert
I had a question and a problem and the associate was not helpful and very short with me.
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November 2019 by William Fecke
Currently this bank is running a parking scam with Duff's Towing avoid both businesses.
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August 2019 by Keystal Nieves (K)
I have nothing bad to say about this bank.
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May 2019 by Keystal Nieves
I have nothing bad to say about this bank.
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April 2019 by T. Pope
Great service and the staff is awesome and pleasant every time I have been in that branch. The have a good group of people there.
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January 2019 by Oyo jimbo
Bad customer service, outside machine is out of service on a regular basis.
