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May 2024 by kay whitfield
I called for an appointment for April 25, but the office was closed. The lady that gave me appointment knew they would be closed. So why would she give appointment knowing the office would be closed.
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April 2024 by Teresa Luttrell
I use this place for 6yrs , same person until this year they told me she retired. They gave me another young lady and 3 times I was given the round around after having an appointment. First time I received a call and they said she had an emergency, 2nd time she came out and said they had doubled booked her, she set me up for the following day after work. Guess what? When I arrived they ask me did she know I was coming? I said bye, I'm done! Don't go there service has gone bad!Don't waste your time.
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April 2024 by Priscilla richardson
Stacey is the best and I love her personality ❤️.
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March 2024 by DeeDee Rogers
I had an exceptional experience. All went well. professionalism, quality of service, cost of service, atmosphere, satisfied
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April 2023 by Queen Peace
I went to Lake Arbor location with my mom to file her taxes. The receptionist Latrice was very pleasant and patient with us, including the other folks in there trying to get their paperwork together. She was taking payments, answering phones and helping us download stuff all at the same time. I must say if yawl have her working all the time or other staff as pleasant yawl would get better ratings. She definitely got ya this 5!!!
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April 2023 by Cynthia Barnes
Mrs. Settles-Height is competent!
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March 2023 by Della Hargrove
My Tax preparer was professional, knowledgeable, and friendly. I was very satisfied.
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February 2023 by Nicole Johnson
Michelle Lam at the Lake Arbor office was fantastic! She knows her stuff and was so friendly and gracious. I will definitely use her next year if the price for getting taxes done is reasonable. It's so high now!
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July 2022 by T N
The tax preparer made a huge mistake on my 2019 taxes that cost me thousands of dollars. Now H&R Block will charge me $99 to look at the letter from the IRS. I will never go back to this place. I will tell all of my friends and family to stay away from this business.
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April 2022 by Debra Bond
Excellent Customer Service. Mrs. Crawford is very thoughtful, detailed and thorough in all she does.
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April 2022 by Marcus b
I love her custom service and how she explains everything to us
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March 2022 by Carolyn Gilmore
I received professional and courteous service and my taxes were prepared correctly.
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March 2022 by William Burton
Ms. Lynn was very professional and knowledgeable
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February 2022 by Ashley S.
The receptionist book me for 1:00pm, 1:30 i'm still waiting. She tells me "she has a client right now"... so why would you book it for that time if she already had an appt.
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September 2021 by porsha franklin
she was very professional..
