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November 2023 by patricia moran
Been using College Hunks for years, customer service is always outstanding.Their professionalism is always 5 stars from beginning to end of the project.
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November 2023 by Phillip Battle
Professional, project was completed as scheduled, transparency with excellent ? level of communication from start to completion. Highly Recommend(Project Treadmill Removal). A+++
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September 2023 by Dietrich Williams
Jason was very professional and personable. However this comment for to the wonder and writers of there “FREE Quote” policy. Apparently I was denied a move due to being African American and traveling from Hyattsville Md to Baltimore. The even suggested I called a different company. How sad. ?
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September 2023 by June L. Harris
College Hunks were extraordinary! They were punctual and prepared to work. They were patient with me and handled the items as I requested, and did it with a smile on their faces.They were energetic, highlyprofessional, and pleasant to work with. I plan to use them again going forward. The young men who helped me were: Gerald, LaMonte, and Jaden. They were highly professional young men, and I plan to use them again soon.June L. Harris
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August 2023 by Rude Ranch
Would give negative stars if I could.Hired Hunks to load 3 PODs for a cross country move. A scheduler came out, looked at what was to be loaded and set up our "order". We specifically mentioned and pointed out multiple times that there were heavy pieces and stairs.On the day of the load, three people showed up with no equipment. Fortunately, we had a hand truck and a furniture dolly. We also had furniture blankets to be used in the PODs.When they saw what was to be loaded, they started cussing and saying that the items couldn't be loaded.Over the next several hours, there were many bangs and crashes as our furniture was banged and dropped up and down the steps, dragged across a concrete sidewalk and stacked hap hazardly into the PODs. They refused to use the furniture blankets and padding between the items in the PODs. They were going to refuse to move some of the heaviest items until we reminded them that we paid for the service.The pictures below show how the PODs were packed for a cross country move. Likewise there were gashes and scratches in the hardwood floors in the house, several holes in the walls and broken furniture. (They even managed to break the leg off of an antique cast iron stove! We later found the hinges on the doors on our china cabinet had been ripped out) We ended up repacking 1/2 of the PODs to secure the load during shipment.The ultimate insult was them asking for cash tips after almost destroying much of our furniture and house.
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August 2023 by Cecilia Gaultney
Frustrating experience because when I looked on the website and called they said it was by volume only. Great - I'd pulled drywall/plaster wall down and that was fantastic because it was heavy but not bulky. It was all in bags that were light enough for me to pick up and certainly light enough for the others to pick up. However, when they came in a Penske truck they suddenly quoted 450-600 dollars instead of approximately 250 for the volume of the truck it would fill u, which would be less than 1/8th. They just didn't want to take it because they said the dump they go to doesn't like to take construction materials. That's frustrating because they broke the rules of what I was supposed to be charged AND they have no excuse because I told the people on the phone EXACTLY what I had and they said no problem. I think because college hunks contracts out, you don't always know what you'll get. But they should REQUIRE that they follow the rules. You get a less than desirable pickup? Tough luck, follow the rules.
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August 2023 by Leslie Aldridge
Movers/junk haulers called to ask if they could arrive earlyWere polite professional and efficient. A little pricier but able to schedule the job quickly and did it well.
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August 2023 by Tomara Moses
The gentlemen did an amazing job. They kept me informed of what they were doing and they were very courteous. I would recommend them for my next hauling.Sincerely,
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July 2023 by Mackenzie I.
Do. Not. Book. Them. Movers never arrived. I called the number 5 times and esch time they tried to call the franchise partner who didn't answer. They could never give me a time or name or estimate of when they would arrive. My pick up window was 8-9. At 10:30 there were still no updates. My whole reservation ends at 12:30. DO NOT BOOK THEM!
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July 2023 by Patricia Block
If I could give a negative 10 I would. The most unprofessional experience ever. The workers show up without any tools, obviously no experience in moving, and uninterested in being there. I sent them away for fear that my furniture would be destroyed. They wasted my time and that of my family members. No wonder I got a call mid-week asking if I wanted to change the move date because they overbooked. NEVER AGAIN!!!
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June 2023 by Shieka G
I had a great experience with College Hunks. The procees to sign up was easy & I appreciate that they gave me a free quote with no pressure to accept it. The gentleman who hauled my mattress were polite & professional. I would use their services in the future if I needed to.
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June 2023 by Gina Carter
I was able to schedule within a timely manner and the service was performed the next day. The service guys came and was able to take all my junk.
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June 2023 by Tarise Nicole Singletary
Poor quality, unprofessional, and lack of communication with no intentions of improving. They didn't bring my supplies or a big enough truck. During my intake, i asked for junk removal as well, which was but relayed to the drivers. They will damage your furniture and then not respond to your calls.I get that mistakes happen, but i received no restitution for how poorly my move was handled.In addition, while you may see them leaving comments on poor reviews to reach out so they can resolve the situation, the reality is they won't help you. And for what it's worth, I don't yell and I'm not disrespectful when i complain to companies.
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May 2023 by Angie Gordon
The guys they sent to unload our moving truck were very professional and gentle with my fragile stuff. Quick and efficient. Just what you want in moving assistance. Thanks again!
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April 2023 by Dean R.
Gigantic waste of time. Spent an hour on the phone with them telling them what we needed to move and they insisted on coming in person to see our stuff - never heard of this before not sure why pictures or a video wouldn't work. Woke up at 8AM on a Saturday to walk though my apartment with a guy, he insisted that we get a quote for 3 movers instead of 2 which was entirely unnecessary and then quoted over us $1600 for a 1 bedroom apartment. Absolutely outrageous, over triple what we expected based on the phone call, such a waste of time and effort.