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December 2023 by Sally Yost
This review is for those who dread descending the steps to their basement after a heavy downpour. Brothers Waterproofing can make your trepidation a dim memory. John's crew proved to be competent and professional-well versed to deal with the most vexing waterproofing issues. Also, their sump pumps were steam-lined and a huge improvement compared to our previous clunky looking pumps. The installation process ran right on schedule. I highly recommend this company.
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December 2023 by Sea Kay
If you ever have the misfortune of discovering that rain has fallen from the sky to your lawn and from there worked its way down through the ground and seeped through your foundation to create a water feature on your basement floor, I strongly encourage you to hire Brother’s Waterproofing to correct that.Two days before Thanksgiving, I discovered a big puddle of water in a section of my basement. During a torrential downpour, there was suddenly water puddling in my beautifully finished basement. I felt overwhelmed by the prospect of finding a business I felt comfortable with to correct the problem. Fortunately, one of the waterproofing businesses I called was Brother’s Waterproofing. I feel so fortunate that I chose them to implement their waterproofing solution. In a nutshell, they said what they would do, when they would do it, and approximately how much it would cost. Indeed, they did what they said they would do, when they said they would do it, and in my case, the final cost matched the estimate.However, there is more to Brother’s Waterproofing than implementing a viable solution in a timely manner. It is the way they are as people. It is the way the team is. John Enciu, the owner of Brother’s Waterproofing, is passionate about his company’s waterproofing technique. He is also responsive, and patiently answers questions. Additionally, his team that implements the solution is skilled and diligent. They work steadily from the time a work day begins until it ends. It is a job that requires physical strength and stamina, plus attention to each step of the process. They are considerate about the impact of the work on the homeowner. For example, they put up plastic to keep the dust from spreading outside of the work area. At the end of the day, they sweep the floors, and if they had to use them for access, the stairs from the main floor to the basement. Any work tools needed for the next day are also neatly arranged.Then there is the matter of siblings, specifically my brothers. As the waterproofing work progressed, my protective brothers were checking in with me, asking all sorts of questions, which I dutifully posed to John. As the work unfolded and my brothers saw the pictures of each step, they switched from questions to compliments. They were impressed with the waterproofing technique that was being implemented.If you want to have peace of mind about the solution to the problem of unwanted water in your basement or your sister’s basement, I highly recommend Brother’s Waterproofing.
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December 2023 by Deborah Lucas
I recently had a positive experience with Brothers Waterproofing. John, who led the project, was highly efficient and provided detailed information about the entire process. The team demonstrated exceptional professionalism, always being punctual and addressing my questions thoroughly. Once the project was completed John came to make sure I was completely satisfied. My basement is dry—the system works beautifully I appreciate their commitment to quality service and would recommend Brothers Waterproofing based on this positive experience.
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November 2023 by Michael Shawn
After years of worrying about power outages and a flooding basement, I contacted Brother's Waterproofing to set my mind at ease. John was great to work with - no hard sell, just a practical "here's how we are going to fix that". No problems with scheduling, a fair price and a fantastically efficient job completed in two days. An excellent drain and pump system with a back up battery, and best of all no more freaking out with every heavy rainstorm. Definitely recommend Brother's highly!
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October 2023 by Shannon Sobus
Brother's Waterproofing LLC provided us with extraordinary service! John was extremely diligent in ensuring we had a full knowledge and understanding of what to expect every step of the way. He made it a point to communicate with us and ensure our happiness throughout the process which consisted of a full basement waterproofing and reconstruction. The craftsmanship was unparalleled. Not only were we provided quality work, but John provided comfort and peace of mind when we needed it the most. This company turned a traumatic experience into a pleasant experience with a quick turn around and I highly recommend utilizing them for your waterproofing/re-con needs!!
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September 2023 by Donna Edwards
I highly endorse the work of Brothers Waterproofing in solving my basement water leak. John came in and diagnosed my problem, then he explained how to fix the problem. I had a water leak and damage to the wall foundation. His team was professional, efficient, on time and cleaned up after themselves. He installed a Sump pump and my deck had to be rebuilt. The replacement deck exceeded my expectations. All the work was completed in a timely manner. I had a wonderful experience and will refer their business to others. Despite the recent heavy raining my basement walls and floor are DRY.
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August 2023 by Paul Rosenfeld
First off, I'm so grateful for the peace of mind that John and his crew have given me that we won't have any more flooding and seeping issues in our basement. I can't say enough wonderful things about John and his crew. After talking to a few waterproofing companies, it became evident that a lot of them will send the impressive-sounding sales guy but once the contract is signed you'll never see the impressive guy again and who knows what crew will show up. As soon as the Brother's Waterproofing crew showed up, you could tell they were seasoned professionals. The thing I appreciated most about them was their willingness and creativity to solve problems as they arose without much fuss. The best example of this was our water heater was in the way of the drain tile they were trying to install and the existing concrete was thicker than they expected. I didn't want to call a plumber to relocate an ancient water heater and push out the schedule, so the crew worked to chisel the concrete underneath the tank by hand to make our lives easier and less expensive. We gave John a tight scheduling window and he delivered as he said he would and then some.Last week we had a big storm and I excitedly rushed to the sump pump in the middle of the night just to experience the joy of it collecting water that would have previously ended up in the carpet.Long story short, if you have water issues, hire Brother's Waterproofing -- I don't think you'll regret it.
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July 2023 by David Peters
After fighting water in my basement for two years I finally made the decision to waterproof my basement. Shopped around with a few companies before stumbling upon Brothers Waterproofing. John was over the next day and gave me a no nonsense on the spot quote with details on how his company would resolve the issue. The difference with this company is John provided knowledge with how his work beats out the big companies and had proof to back it up. He was in constant communication with me during the process and his team was very friendly and professional. Make sure you check out Brothers Waterproofing before you call a franchise company.
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June 2023 by Beth Supple
When we discovered that our new home had a crack in the foundation, we called a few companies to bid on the work. Brother's Waterproofing came very well recommended and now we know why. Their quote for the work was fair, the scope of work made sense, the communication about the work and when they would arrive to do the work was spectacular, and the end product was impressive. I had prepared myself for a huge clean-up job after the work was done and was so impressed to see how much of the clean-up Brother's did each day themselves. The job site was kept extremely tidy and precautions were taken to kept the dust from the site out of the rest of the house. I would definitely recommend Brother's Waterproofing to anyone who needs this kind of work done.
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May 2023 by Amanda Dieterich
Getting Waterproofing done was a harsh reality that we had to face. We called several different companies and got several different prices. So naturally, we wanted to go with the cheapest company. Remember cheaper isn’t always better. We then met with John from Brothers Waterproofing , who actually took the time to sit down and talk to us and figure out exactly what our wants and needs were. We made a decision to go with Brothers Waterproofing . John stayed in constant communication with us before during and even after out project was completed our basement looks and smells 1000% better and we couldn’t be more happier with the work that was done and the decision we made to go with Brothers Waterproofing. Thank you so much, too John, and all the workers for all your hard work to get our house fixed up and back to normal again!!! If it you’re on the fence with trying to pick a company I can 100% assure you that you will be totally satisfied with the decision of going with this company to do anything Waterproofing in your house!!
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May 2023 by chontelle borden
John and his team did a great job installing an egress window and closing up our Bilco doors. John is responsive and is great to work with. His team does excellent work. They completed the job within the expected timeline and completed the job the RIGHT way!
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April 2023 by Andrew Bankowski JR
John and his Crew were were professional.The job they did waterproofing my basement exceeded my expectations.The crew worked hard and kept the dust down throughout the week.They even took care of a leaky drain near the basement floor. .In addition they created a drain system in a low spot outside my side porch.This is a great company and they care about the customer and the work quality.The workers displayed a work ethic that far exceeded my expectations.
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April 2023 by jtrapier
John and his team killed it on our project! They stabilized our severely cracked foundation, put in a full basement waterproofing system with 3 sumps, and even added an egress window that we hadn't asked for in the initial quote. His crew was on time everyday and did a good job cleaning up when they were done. The work was top notch and now we feel safe finishing our basement without water or foundation concerns.
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April 2023 by Oliver Mains
I got three quotes for the replacement of an inadequate sump-pump system last year, and Brother's was both the most transparent and the most aggressively priced. John gave us everything we needed and nothing we didn't. The pump system itself is high quality, and John's crew was efficient and friendly. Highly recommended all around.
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March 2023 by Ellen Marble
After meeting with several waterproofing companies, we did not receive a secure nor trusting vibe from any of them. In continuing our search we found Brother’s Waterproofing. After reading the amazing reviews, we placed a call for an appointment.When we met with John, the owner, we knew the search was ended. John’s extensive knowledge of basement waterproofing and honesty (which one just feels) made the decision extremely easy for us. John talks to you, not at you, as well as encourages questions so you fully understand the scope of the project.The crew, with team leader Chavez, was monumental. Communication from the team was constant. We had a new furnace installed a year earlier and the crew was very careful to ensure that we did not have any issues with our warranty over the drain pan. Furthermore, the quality of the products used and work done gave us great confidence. Once again, we were very comfortable asking questions of the crew. Our basement has never looked so good!Brother’s Waterproofing was not the least expensive, nor were they the most expensive. They did end up being the most honest, communicative, and fantastic crew, led by an awesome business owner. They provided the best professional product which resulted in a new, dry basement!