All I wanted was to pay off 120k loan and they went to panic mood . Poor staff unless the president or wise president of this location is in .
August 2023
Customer service is differently lacking at this branch. The employees talk amongst each other and don't care when customers walk in. Night and day difference from the belair branch.
June 2023
HORRIBLE CUSTOMER SERVICE. I WALKED IN WITH MY SON TO OPEN A NEW BANK ACCOUNT. WE SIT IN THE WAITING AREA FOR 10 MINUTES WHILE NO ONE GREETED OR ASSISTED US. THE BANKER AT HER DESK TALKED ON THE PHONE THE WHOLE TIME LAUGHING AND DISCUSSING HER VACATION, ANOTHER BANKER SAT AT HIS COMPUTER AND THE TELLERS NEVER LOOKED OUR... read full comment
