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September 2024 by Nick Hirsch
I love coming here. There is no pressure to buy. The service team are helpful and friendly. There is no pushing unnecessary services.
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September 2024 by Jim Raistrick
I have always had excellent service at MINI of Baltimore County. Justin and the front desk staff has always work to solve my automotive issues and get the work done right and on time. The shop personnel do a great job of getting me back on the road.
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September 2024 by Jennifer Wolfe
I recently had the pleasure of getting my car serviced here by Justin, and I can't recommend him enough. From the moment I arrived, Justin was not only incredibly friendly but also demonstrated exceptional expertise in diagnosing and fixing every issue with my car. His dedication to ensuring that everything was thoroughly checked and resolved gave me complete peace of mind.
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September 2024 by BCDC K
Servicing my Mini Clubman at MINI of Towson has always been a pleasurable experience thanks to Allen Rolocut [he has been my service advisor for 5+ years). Allen is consistently professional, responsive, honest and available. I highly recommend Allen at MINI of Towson.
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September 2024 by Yvonne Fisher
I received excellent service and updates as the process moved along.
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September 2024 by Mohammad Goli
I had a great experience at Mini of Towson. Despite arriving late in the day , the process was quick, professional, and stress-free. Our advisor, Tom, was incredibly personable and helpful, making us feel at ease throughout. He did what he could to expedite the paperwork so we could drive away with the car we wanted within just a few hours. Tom's patience in answering our questions and his follow-up calls to ensure our satisfaction really stood out. Highly recommend this dealership!
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August 2024 by Donald Rassa
Everything that needed to be worked was done in a timely manner
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August 2024 by Robert Katz
Professional and friendly. Work was completed on time as promised. As I waited. I was provided with a comfortable work space so that my waiting time was able to be put to good use. Overall a very good experience.
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August 2024 by Rose Beall
My mini, Sky, just turned one year old and I took her for her first checkup/oil change visit. The whole experience was pleasant. I went shopping at Trader Joe’s next door while I waited. Upon returning, the waiting room was well appointed with drinks, tv and internet desks/stations. Everyone was professional, pleasant and helpful. Needless to say I’d rather not spend a lot of time there with any vehicle issues but at least when I do, I won’t dread it. I love owning and driving my mini. ??
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August 2024 by Kelsy Pandolfini
We stopped by after dinner to look for a vehicle for my husband. They didn’t have what he was looking for but our sales person that greeted us was so friendly! Her name is Karen Fuentes Barajas.
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August 2024 by Mitch Knight
I stopped in to get an oil change. Justin was my service advisor he did a wonderful job. I will definitely recommend for your service.
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August 2024 by Julie Scally
Wayne was very helpful and kept me well informed while my Mini was in the shop!
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August 2024 by Michael Moore
2024:
Had our 2023 Mini Cooper S hardtop serviced for the first time at Mini of Towson this week. Service was fast and complete, and the vehicle looks great after it's wash and vacuuming! Thanks guys!
2021:
We had our 14 year old Mini Cooper serviced by Mini of Towson. They did a wonderful job! They also went the extra mile to locate and remove problems with mice that had taken up residence in the vehicle. What a joy to have those mice evicted! Now we can motor without the odor…
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August 2024 by Susie Thomaidis
Service advisor always so helpful!
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August 2024 by Larry Seibel
Mini of Towson, MD is THE place to take you Mini. The staff fit me in within 24 hours. They were kind and transparent. I waited for my car and the lounge is comfortable. I had the ability to connect and get some work done as well. I will bring my Mini back there for sure. Their showroom is well done, I will most likely go back and buy my next Mini there. Justin was the guy that helped me, very nice and knowledgeable.