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“Every time I come in here everyone speaks n the store is very clean the customer service is amazing like really amazing everyone their needs a raise...naw I'm serious !!!!!”
“LaVonne at the Towson location is amazing. She went over and beyond to meet our last minute needs. She's proficient, professional and personable....that's the trifecta of perfection when it comes to an exceptional customer experience. Black Tux, you would do well to have someone like LaVonne at all your locations.”
“Judah is great to work with and has a great eye for fashion. His custom tailoring is always on point and looks great. His website is beyond impressive - highly recommend checking it out.”
“typically well stocked and clean with fitting rooms available. there is often a long line for checkout and it's pretty common for certain areas to lose organization to such an extent that it inhibits shopping. but overall just a decent place to shop.”
“The manager/associate was extremely helpful and friendly! Very accommodating to check to see if they had our sizebin the back. You here so many times everything is out on the floor.....I worked in retail, everything isn't out on the floor!”
“Recently I shopped at Tommy Bahama in Towson Mall and received excellent service. Joe was very patient with me as I needed to return, exchange and make final decisions. He was knowledgeable without any pressure and allowed me the time that I needed. Thank you!”
“Super helpful, found a great blazer and pants for my boyfriend that needed new clothes the day of a wedding on a budget! Couldn’t have asked for more, was out of there in an hour or so, including hemming the pants. Big kudos to the staff that helped us out of a pickle today!”
“This was my first time visiting an urban outfitters in person. I lived in two states that didn't have one. I occasionally visit the website every once in a while. I thought this was a great opportunity to visit this location. I looked at all the clothes. I couldn't help be notice how high the clothes were, especially in this economy. I mean come on urban outfitters, you charge that high for a mini dress? for a hoodie and sweatpants? Then basic tops are just as expensive. I may shop here only for special occasions. That's the only time I'll splurge. Neat store though.”
“It's a JCrew factory store! Great products for a reduced rate. Well, let me condition that, the prices are lower, but not drastically. The big difference in prices is they're always having relatively big discounts. The staff is extremely nice and the variety is great. One tip I have is, don't expect the sizes to fit like typical jcrew clothes. I've found that the factory store runs bigger.”
“It's hard to find engaged and helpful workers these days. Fatou was working in the jewelry department at the Macy's in Towson and not only did she help me pick out the perfect birthday gift for my daughter, she took the time to gift wrap each of them. I've shopped at Macy's for over 30 years and this is the best service I have received hands down. Thanks Fatou!!!!”
“One of the best BR stores in the country!! Alex provided me with phenomenal customer service...above and beyond. He was able to locate every item I wanted. Thank you.”
“I love this store because quality of products is superb and customer service is outstanding, and the products are always top-notch. I highly recommend them to anyone looking for a great shopping experience.”
“Didn't hate it it's okay though I think they cater to a younger crowd. Bought some nice jogger pants had to get the next size, I was at the store in Atlanta City. The store was fine I exchanged the pants in Baltimore store is great for those that are younger.”
“Went twice to get clothes for my daughter this week and they have a good selection of clothing up-to-date with todays teens likes, like black pink shirts and Kurumi team clothing and others that she likes, both visits we had a nice experience at register.”
“Booked appointment online through the website to be seen same day. The service seemed pretty flexible and the employee that was leading me through the process was very knowledgeable. I felt well taken care of.”
“Macy's is reliably a place to go when I need some new clothes and accessories. This location has been fine, generally neat and well stocked, and the workers are usually okay - though Macy's doesn't have enough of them. Recently I needed help in the Intimate Apparel department and a worker in a wheelchair (yea! diversity!) was very informed. My spouse and I use Macys.com often as well, with no problems.”
10AM - 9:30PM
Town Center, 813 Dulaney Valley Rd, Towson
Mens Clothing
“Macy's is reliably a place to go when I need some new clothes and accessories. This location has been fine, generally neat and well stocked, and the workers are usually okay - though Macy's doesn't have enough of them. Recently I needed help in the Intimate Apparel department and a worker in a wheelchair (yea! diversity!) was very informed. My spouse and I use Macys.com often as well, with no problems.”
“Briana redd was absolutely beautiful in customer service, I was very excited about the hospitality in with her care and personality, I will definitely shop more in store than on line.”
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“Very nice selection but I was looking for a specific item which was out of season this visit. I did browse thru the items in the store and planning a few purchases for this summer.”