I had come in to make a return and a weird thing happened where the return went on a nonexistent card. I called back to let them know of this and Madison could not have been more nice or helpful! She went above and beyond to fix the issue and apologize even though it was something she had no control over. Love my home store!
January 2024
I love Madewell! I did the one-on-one styling with Carrie, and I loved every minute of it. She was patient, kind, and knowledgeable. She helped to find styles for me that I would not have tried myself. Loved my experience!
February 2022
It's great when staff is available if you want help it's even better here because they aren't nosy or ask about my service dog. Towson Madewell makes me want to shop!
