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“The store manager Tanya is a truly amazing person!
Here vibrant energy and enthusiasm made me as happy as I could be! I came in looking for a keychain and end up leaving with a backpack and plush lol. She helped set me up with a member account as well as helped me get discounts!!!! I was able to get really good discounts on all my stuff including two bonus coupons. If she ever reads this I was the person who bought the eevee backpack and boba tea plush!!! Absolutely amazing store definitely worth the drive back up to Towson!”
“Great Jeans that are COMFORTABLE! Also, this location has really friendly people! Although to be fair, this is the only location I've ever visited. Still, there were 3 people working the day I went in and all of them went out of their way to make sure I was happy with my selection. And since I'm a bit older, one of them made sure I wasn't buying anything that looked too much like "Dad jeans" but were still age appropriate. I really appreciate the stellar service from the Towson store!!”
“Love what I'm able to find & buy at this location. I found a pair of Tom Ford Sunglasses and a nylon Longchamp crossbody bag. Additionally other well priced items along with this adventure. Also never an issue with returns or going cardless.”
“This was my first visit to the boutique. I was welcomed by Karen and she explained that Liza designs everything and is local; which I absolutely love. I was shopping for certain pieces and she was able to guide me in the right direction and actually pulled a lot of options for me that were perfect! We spent a lot of time together but I ended up with a bunch of key items to fill in my wardrobe and I am grateful for the time she was able to give to me. I will absolutely be back!!”
“They had 3 or 4 representatives and all of them were helpful. Student discount this month 20 percent was a plus and plus membership perks. It was great experience. Loved the shopping experience in store today.”
“Recently I shopped at Tommy Bahama in Towson Mall and received excellent service. Joe was very patient with me as I needed to return, exchange and make final decisions. He was knowledgeable without any pressure and allowed me the time that I needed. Thank you!”
“typically well stocked and clean with fitting rooms available. there is often a long line for checkout and it's pretty common for certain areas to lose organization to such an extent that it inhibits shopping. but overall just a decent place to shop.”
“Neidra was so helpful looking up dresses for us provided great advice and customer service. Store was clean and organized. We found some beautiful dresses - fun and unique for great prices. Will definitely be back!”
“I got rentals for my husband and groomsmen. I can’t say things were seamless but Mr Ransom was very accommodating and things came out perfectly. They even had kids sizes.”
“It's a JCrew factory store! Great products for a reduced rate. Well, let me condition that, the prices are lower, but not drastically. The big difference in prices is they're always having relatively big discounts. The staff is extremely nice and the variety is great. One tip I have is, don't expect the sizes to fit like typical jcrew clothes. I've found that the factory store runs bigger.”
“I love the Gap and have been shopping here for years. I just wish they would bring the clothing online into the store. I can hardly shop in the store anymore because it's super boring. Online is better.”
“This was my first time visiting an urban outfitters in person. I lived in two states that didn't have one. I occasionally visit the website every once in a while. I thought this was a great opportunity to visit this location. I looked at all the clothes. I couldn't help be notice how high the clothes were, especially in this economy. I mean come on urban outfitters, you charge that high for a mini dress? for a hoodie and sweatpants? Then basic tops are just as expensive. I may shop here only for special occasions. That's the only time I'll splurge. Neat store though.”
“Wide variety of clothing, accessories, and gift items. I like most things they have in stock, but it’s a little expensive if there isn’t a sale. They have good deals depending on what promotions they have, though. They have a ton of jewelry for every day or events. There are a few bridal items, too.”
“One of the best BR stores in the country!! Alex provided me with phenomenal customer service...above and beyond. He was able to locate every item I wanted. Thank you.”
“The sales associate that assisted me was phenomenal! From the moment I walked in the store he was attentive and helpful and ensured I had a great experience. His name was Jayden/Jaylon(SP) and gave the best customer service I’ve had in a while!”
“I love this store because quality of products is superb and customer service is outstanding, and the products are always top-notch. I highly recommend them to anyone looking for a great shopping experience.”
“I went here to exchange an item and all of the employees were so kind and helpful. They pointed me in the direction of a different style that fit me much better and I left extremely happy!”
“Didn't hate it it's okay though I think they cater to a younger crowd. Bought some nice jogger pants had to get the next size, I was at the store in Atlanta City. The store was fine I exchanged the pants in Baltimore store is great for those that are younger.”
“I love Madewell! I did the one-on-one styling with Carrie, and I loved every minute of it. She was patient, kind, and knowledgeable. She helped to find styles for me that I would not have tried myself. Loved my experience!”
10AM - 6PM
870 Kenilworth Dr, Towson
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“very nice shopping experience…helpful and friendly, without being pushy, salesperson. Great selection of tasteful and colorful clothes…both casual and dressier styles”
“Went twice to get clothes for my daughter this week and they have a good selection of clothing up-to-date with todays teens likes, like black pink shirts and Kurumi team clothing and others that she likes, both visits we had a nice experience at register.”
“Very quality clothes. Express stays with the current trends and it shows in its selection of clothes from the casual to the more formal. The staff was very courteous as well.”
“The sales reps are very & friendly & took time to give personal ideas. AND GUESS WHAT THEY WORKED. KUDOS BROWN SKIN TALL LADY & DARK SKIN YOUNG MAN WITH TURBAN.”
“I'm giving 5 stars because I was actually able to find what I originally went there for which was shoes for an infant I actually found 3 pairs of reasonably priced shoes here the most expensive pair was I think on $13 they were a size 2 in infants .”
“Good spot to go to for denim. Every once in a while you can catch sneaky, good deals on much needed clothing essentials like denim and t-shirts. Staff also is usually friendly too.Inventory has to greatly improve though.”
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“Very cool vintage store with a lot to offer! The owner is a kind man who is quite helpful when looking looking for something in particular. This store has been here for many years and I’m glad it still is!! Keep it up :))”