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July 2024 by Amanda Bonewitz
Why charge 5 cent a bag that's disrespectful
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July 2024 by Malkia Balogun
Bath and Body semi annual sale was such a joke. The prices for items were not that great, on. Top of that the size of the candles and every other product is smaller. BBW use to be the go to for candles, NOT ANYMORE
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July 2024 by katharine hall
Great customer service. Good prices
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May 2024 by Tina Bell
Kelly was excellent in helping us with a confusing order! We confused her lol but she was awesome!
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April 2024 by Rose Lalonde
The store was absolutely slammed on a Saturday afternoon, but everyone was incredibly friendly and helpful! Courtney helped us with an exchange and was quick, professional, and kept their cool despite the chaos. Great work, Courtney! Thank you!
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January 2024 by Donna Snead
That's a terrible semi sale...Very disappointing to say the least.
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January 2024 by sandy Belin
I love this store!!
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December 2023 by Handsome Baller88
I love coming to this location. The staff is always so friendly and nice. The shelves are always clean and stocked. And they move customers quickly and swiftly at the registers.
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November 2023 by Nicole Flood
My boyfriend and I visited here about a week ago, we came here during their $5.95 body lotion day and we were able to find a lot of good stuff while saving a lot of money especially since we also had some BB&W coupons too. The store as a whole was very nice and the staff was also very nice and helpful. Will definitely come back again.
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November 2023 by Crystal Phillips
The Manager Christina at your Towson location was rude and short with answers. Towson location only has 1 cashier and she is very sweet; however, the waiting time is always long.
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November 2023 by Judith Scott
This store has all I need, and the employees are a great help Everytime I'm there.
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November 2023 by Richard h
Self care. Great men's products.
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October 2023 by Shellie Parker
You're never gonna get everything on your list because they never have enough inventory. But the staff is wonderful
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October 2023 by Aj Sutherland
I've been shopping bath and body works for YEARS. And this location is usually decent with customer service. I only had one return and it was really to exchange a wallflower because the colors i thought i was grabbing were mixed up in the wrong bin. Not really sure what was up with the associate, but she took another customer in front of me when she saw me clear as day standing there waiting . As she proceeded to do the exchange that i thought would be even she rang the one i was returning up at the lowest price possible. I've never even seen a plug in for the price she rang it up for (half of what i actually paid) then wanted to charge a difference of 9 more dollars . Her justification was me not having a receipt i asked is there no way to pull it up through the app or my card. She immediately says no and to me has an attitude the entire time. And when i had a chance to go back with the receipt to ask about it they said there was nothing they could do and another associate told me they could have pulled it up by my card. Smdh annoyed and this is why id rather just order through the app now
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October 2023 by Mary 'Cookie' Dill
Sweet Whiskey in plentiful stock!! Thanks Lord!! Beautiful customer care!!
