“Expert and compassionate animal care provided by veterinarians and nursing staff. My dog and cats feel very comfortable when they are in the clinic. Superb customer service, where all staff goes the extra mile to make sure your animal has quality care!”
“I took my dog Bentley in for surgery on Monday and this office and staff is so kind/caring. Dr. Stephen’s and Dr. Montessori plus staff have went above and beyond. My dog normally screams when going to the vet and he loves going here. Highly recommend.”
“I made an appointment 2 weeks ago on the app for Towson Banfield for my cat to get labs (she has heart failure & I wanted to make sure everything was okay) and get her monthly pain injection for arthritis. I get called the day of our appointment and they left a voicemail saying she hasn’t been seen by a vet there that I’d have to go to my “home” Banfield that the vet would not see her & I’d have to reschedule. I’m a traveling nurse, I’ve been to Banfield all over the US and have never had someone cancel for that reason. I called and TRIED to explain that I just moved and that I didn’t need a vet visit but just labs & her pain shot. I was being cut off and couldn’t even speak. Terrible. I honestly wouldn’t be as mad as it isn’t imperative but if they couldn’t see me, they should have contact me earlier. I then called here at Timonium and they fit her right in, today. Every experience I’ve had here has been above and beyond. Even when they answer the phones, they are respectful & pleasant. The staff here really is amazing. Nothing but good words & experiences. I would rather drive farther knowing this place cares. Thank you so much !! ???”
“I truly can not say how wonderful this doctor is! She is caring and knowledgeable. She is the best animal Doc i have ever met! The staff is awesome as well. Professional.”