-
May 2024 by Cherill Paige
My husband brought my 5 pound Yorkie in . I scheduled online and I didn’t check for his teeth to be clean and they charge him anyway . My 12 year old Yorkie barely has teeth . I just don’t think it’s fair to pay $91 for such a small dog not happy at all
-
May 2024 by Catherine Eckhart
Robin is so good and delightful to work
-
May 2024 by Debbie Mendez
Beautiful Ms. Meg, Groomer!!! Awesome to us and our 2 fur babies yesterday Sunday 28, 2024, Koko & Sophie-Dogs!Working by herself managed to groom our 2 dogs in exceptional way.? ⭐ ? ⭐ ? ⭐ ? ⭐Thank you Ms Meg.Timonium location!Mrs. Debbie TaylorWe left you a Tip, $10.00 per dog.God bless you.
-
May 2024 by April Smith
Brandi was the only one working that day in the grooming salon but she efficiently, and cheerfully, took in my dog, and few others, that morning. My pooch was done in about 2 hours and she looks great.
-
May 2024 by Christopher Rhodovi
Bosley came home happy, clean, smelling great and with a cute bandanna. The person working was very nice, professional and also personable. I think her name was Meg, she had fantastic customer service.
-
April 2024 by Vernard Smith
Chyna our dog was nervous when arriving. But when we came back to pick her up she was full of happiness and looking good. Thank you
-
February 2024 by Carrie Jeselskis
My daughter took our pup for his very first grooming with Robin at the Timonium location. Literally couldn’t be happier! I wasn’t sure how much she would be able to accomplish since he’s so young and never experienced it before, but Robin worked some magic and he’s so freaking adorable! AND he can now see without a forest covering his eyes. ? We’ll definitely be back. Thanks, Robin!!
-
February 2024 by Cameron Crawford
Loved Onyx Haircut
-
January 2024 by Joyce Kalish
Good service and efficient
-
January 2024 by Lachonde Barwick
Satisfaction! Great experience
-
December 2023 by Barbara A Smith
I brought Johnny in for grooming and as always I was very pleased with Tim for being a polite young man and grooming Johnny.I love shopping and purchasing things for Johnny.
-
November 2023 by Phillip Matthews
This was our first time and Brooklyn had a small fit with them touching her feet but they handled it well. The lady did really good. She just forgot to cut her butt hairs but it’s no biggie. Overall great fast experience.
-
November 2023 by Marsha Simmons
Both Beau and Bella looked wonderful, showed no signs of distress and were done as requested and were ready when requested. Very impressed with Kaitlin who was the groomer and with Robin who helped check in and out.
-
November 2023 by Vanessa Parks
Jess is so sweet with our babies and always recognizes them by name
-
October 2023 by Google user
It’s a shame that groomer Brandi isn’t there anymore, she always did a great job grooming(bathing/haircut) my Golden/Shepard mixed dog. Went with Robin this time based on the few reviews people left for her and let’s just say I will not be back to this location after a very below average haircut job. I was also quite annoyed that their text messaging service wasn’t apparently working properly to let me know when my dog was finished as I prefer not to leave him a long time because of his anxiety. Was told he’d be done around 3 maybe a little before, got no call or text a little after 3, attempted calling multiple times, no answer and got sent to voicemail. Just decided to show up and was told “oh yeah he’s been done” and was extremely annoyed and they could tell. They showed me on their computer screen the text that was sent out around 2:56pm, but said I wasn’t the only one not receiving texts that day from them. So you would think they would maybe call people personally then to let them know their dogs are ready to be picked up if they were told people aren’t receiving their texts….Also, when I first dropped my dog off I was a little taken back by how another woman groomer in there at the time was speaking/treating a small dog she was grooming, clearly frustrated with how he wasn’t staying still as much as she wanted him too. Almost considered not even leaving my dog after witnessing that, because who knows how they’re treating the rest of the dogs in there especially ones scared or anxious. The haircut was a very choppy job with barely anything taken off him, especially on the top. Honestly I’ve done a wayyyy better job trimming the hair on paws previously just from watching a YouTube video and was 100x better that what than Robin did, seems like she didn’t even want to be bothered with doing it. All I’m saying is the service should be way better for what you’re charging people. (Pictures are from today and he was groomed 2 days ago)