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“Shay and Joel were helpful, patience and displayed true professionalism. I will definitely be back to upgrade my phone. Thank you for assisting us in our time of need. My phone lost her phone and they came through to safe the day.”
“David was so helpful. We drove from the Towson store to get a specific color iPhone they have in stock at this location. They had the phone waiting for us, and got us in and out quickly. Thanks so much ?”
“The tech is Very friendly and knowledgeable. She provides a perfect satisfying service. She asked me to allow her 30 minutes, and she repaired it before that. I had been to Best Buy and apple center, but they asked to pay $325 to fix it. Apple center said to exchange a new phone with a $599 plus taxes and service fee. I just paid $129, and she cleaned water inside and replaced screen (which was blacked out).”
“The whole experience was great, Joseph was very nice, helpful, knowledgeable, and patient with all the questions I had, he made sure I was a happy customer leaving the store.”
“Excellent service provided by Galen. He went above and beyond to help with the purchase of iPhone pro and second phone also. Professional, courteous, efficient! Will definitely be back for all my ATT needs and highly recommend!”
“Wow! Dreaded dealing with phone ins in the past, not anymore. Complete professionals, from start to finish. They definitely helped simplify the process, and got us taken care of. Exceeded expectations by a mile!!”
“I went up there for some help with an additional charge on my boost account and the man helping me (I can’t remember his name it started with an A…..06/06/24) was SO understanding and helpful! Even when I was getting frustrated from some miscommunication, he kept it SO professional! Great service!”
“Sharyta was amazing ! She was very patient, professional and super helpful.
We had a few hiccups while setting up my new services but she did not stop until her job was complete ! I would work with her anytime and refer new customers to her !”
“Shane Hancock Was Amazing went in to file a claim to get my screen fix left with literally a free phone and a free watch I appreciate you man definitely good at what u do ✊? give him a call”
“After being with at for so long, jalil made the process of switching and keeping my phone number. Also saved me some money with the new plan and got me a new phone!”
“Devin Koros from the Rosedale Verizon was the best salesman I've ever had. He made my transition from prepaid to an actual account seamless. He explained everything and was very thorough. Go see Devin at Rosedale he's your man, awesome experience!!!!!”
“I like to know that I can get assistance in Spanish...The representatives are very friendly, a good place to recommend, come and you will find very good promotions and very friendly people willing to help you”
“This is hands down the best AT&T store I’ve ever been to. Nayeli was incredible! She was patient, professional and friendly. She really knew all the products and plans and explained everything clearly. I am not the sharpest tech person- and she was so considerate and understanding. She went the extra mile- which is why I will always go to this store for all my service needs. Tevin was wonderful too. I came in the next day with a few extra questions and he couldn’t have been nicer or more informative in answering my queries.
Awesome experience!”
“NuWave a place of growth and development, I have such gratitude for my workplace and I’m honored to work for such an excellent organization. I am thankful for Mr. Damon and Ms. Angel for giving me the opportunity to showcase my passion for human services”
“I have had the opportunity of meeting Shane, the store manager of the store on 7702 Belair Road, Nottingham, Verizon Wireless. Shane is knowledgeable, professional and committed to helping customers address their cellular needs. He helped my explore and mitigate the intricacies of my wireless service with Verizon. I give him 5 STARS in customer relations, technical know-how and problem solution. Reviewed by Omoruyi”
“Nikita was a great help she helped me with a case screen protector and more even some earphones she even took the time to pair them for me and help me learn a little about my new phone she is great ??ENJOYED THIS EXPERIENCE AT THE ERDMAN LOCATION ONLY STORE WOULD HELP ME OUT”
“Had a great experience at the ATT store in Towson. I got what I needed for a reasonable price in a relatively short time. My salesman treated me like family. He was patient and answered all my questions.”
“The staff at the Hunt Valley location, including Gianni Costantino, Trevor, and Pat Hogan, were exceptionally professional. Upon entering, I was warmly greeted and promptly asked how they could assist me. The facility was immaculate, with employees actively cleaning the shelves and equipment. Their professionalism and commitment to excellence were evident.”
“Shout out to the Pennsylvania Avenue Boost Mobile team ⭐️⭐️⭐️⭐️⭐️A few weeks ago I came in about 20 minutes before closing.I usually try not to show up to places that late . Moe didn’t care about the time. I was greeted with a smile and quickly taken care of. She explained the details of the screen protector I purchased and even assisted with putting it on. That was helpful because i didn’t know how to get the cracked protector off safely in the first place.It’s a 50/50 finding good customer service near closing at times. The other young lady at the counter was also servicing someone with a smile and a wonder attitude.I most definitely felt like a valued customer.Highly recommend and I will be back.”
“AJ was so kind and helpful to my family yesterday . Hands down 10/10 customer service ! Also worked very quickly in helping us get her a new phone . Keep it up !”
“I was her with my broken screen and syed help me with a reasonable price compare to other mall compeptirers..and clean my charging port for free of cost mostly recommended my freiand and family people to him..”
“Sunday, I received detailed information regarding how to manage my broken charger port on phone. The phone Tech on duty checked my phone and noticed the Charger Port was damaged. Instead of trying to sell me a new phone since it would take 10 days for a new charger port to arrive. The attendant looked up my account, found I carried insurance on my phone, which I forgot about. Attendant wrote down the number for me to call to file a claim. Upon calling to make a claim I will now receive a new updated phone byTuesday. Excellent service rendered. ???”
“What an impressive contrast against the Reisterstown location! Polite, helpful staff. They listen, they resolve problems. The store is clean , large , comfortable. Thank you, Pikesville staff, to all of you!”
“Kevin and his co-worker ( name?...Brunette lady) were very professional and helpful. Unfortunately, even with Kevin's best effort, Boost Mobile is having problems, therefore I wasn't able to transfer my number to Cricket. It is what it is. Nonetheless, I would recommend this location.”
“There's not a lot of crickets around like there used to be and when I stopped in this one to pay my bill the old-fashioned way they were having a party in the parking lot with a food truck and a DJ and free stuff so that was pretty damn good got some free tacos”
“He was very great to me he's a good cash kid to me and he treated me very well as anyone should when they go into a store to purchase something he was very very great and I very really like his extent that he gave me and his work and it's time that he spent with me telling me about the phone thank you and have a nice day write off thank you”
“The two employees that helped us were Jankiel and Raelyne and they were absolutely great! They were very patient with us and took extra steps to give us great customer service! We will be returning to this location for products!”
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“Me and my Mom went to cricket to get a new phone. Her phone was very out dated. The rep at the store was tremendous. He greeted us as soon as we came in. Was knowledgeable and helpful with us picking out the right phone for her.”