Best Buy offers a full selection of technology, including HDTVs, computers, appliances, and more with Geek Squad services. Experiences can be hit-or-miss, with sometimes great customer service and other times not, leading to feedback that management needs consistency. Many customers report friendly staff and amazing service from associates and managers, especially when resolving issues. Shoppers appreciate the ability to pick up items immediately from floor stock, sometimes finding good savings on open-box products with minimal damage. The overall experience is often positive, leading customers to return for future purchases.
Amazing customer service. Very clean and organized store. Well stocked
July 2024
Was able to pick up a portable air conditioner from the floor stock and take immediately. No crowds. Only problem only one person was working as cashier and customer service desk rep
July 2024
Had an issue with a sound bar and the manager Jeremy on duty helped me out. Amazing customer service from both the associate and the manager.
