Kari, our representative, was very helpful and maintained a cheerful attitude the entire time. She took the time to thoroughly research our plan and made the best recommendations. A very positive and productive experience in the Thurmont Verizon store
July 2024
Cory and Kira were super helpful with helping me upgrade my plan and get my new phone set up!
June 2024
Alex was so incredibly helpful when my phone randomly began going into SOS mode and popping up notifications about the SIM card failing. He took extra time with our account to ensure I knew the steps to communicate to the account owner to help lower our bill. Excellent customer service!