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November 2023 by Lai Chan
My husband and I let Automotive take care of our car’s problems for at least more than 20 years already. They are friendly to us, their charges are reasonable. The quality works is great! They have a comfy waiting room for you relax there! I’ve been wandering away from them awhile because of the convenience. But I am happy to be back to seeing them more often for the oil change and car problems in the future!
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November 2023 by Robert Ruch
Great place as usual, had my sons car in for an oil change and they found some other issue. They didn’t pressure me to have them fixed. They just wanted to make me aware of the issues.I have been using Gateway since I moved to Thurmont. We definitely will be back for routine maintenance for our other vehicles as usual.Service: General repairs & maintenance
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October 2023 by Ryan Purcell
Been going to gateway since I could drive, and my parents went before that. Always great, friendly, affordable, and honest. Great customer service also. Highly recommend!Services: Tires
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September 2023 by Earl French
My most recent visit was for the routine oil & filter change/tire rotation, on my truck. The staff were very professional and focused on the task at hand. The service is always satisfactory and finished in a timely manner. Thank you for your excellent attention to my needs, I would certainly recommend this business for vehicle maintenance.
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September 2023 by Rob Lawrence
In for 40,000 mile service. Everything from scheduling to pickup of vehicle was handled promptly and professionally. Staff is always friendly and helpful. We have been a customer for over 30 years. Wouldn't take our truck to anyone else for service. RLService: General repairs & maintenance
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August 2023 by Beth Ohler
Gateway Automotive is a fantastic auto shop. They do great work promptly with very reasonable prices. When I call to schedule, I can get an appointment quickly, and the customer serives is excellent. Highly recommend.
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August 2023 by Rick Damuth
I have been dealing with Gateway Auto for many years , and they have always did everything that they could to get our car done as soon as possible, I would never trust my car to anywhere else . Tony is a good friend and does wonderful at scheduling work and parts and Dave is a great mechanic and has went out of his way to work on my car when I have been in a jam . All the mechanics who work there are true professionals .Services: Electrical repair
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August 2023 by Kim Stambaugh
I highly recommend this shop if you need auto repair. Gateway automotive has been my go to place for a long time. I have always had a positive experience. I find Gateway to be honest and the mechanics to be topnotch.
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August 2023 by Traver Maggie
Got an appointment for mid week. Due to our limitations, we dropped car off Monday. Due to changes in their schedule, the car was completed on Monday! Awesome!! Staff are very nice and helpful!!
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July 2023 by Sabrina Massett
Called Tony at the last minute because I had a nail in my tire. They were happy to work me in and get it patched. Always accommodating and always good service.Service: Tires
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July 2023 by Sara Miller
As always, Gateway Automotive finished the work quickly so I could have my car back in just a few hours. It was returned to me very clean and easy to get off the lot. The staff is always friendly and helpful.Services: General repairs & maintenance
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July 2023 by Liz Spinks
I've had nothing except wonderful experiences with the folks at Gateway. I've never felt taken advantage of or unsafe there, which is so important as a female going into a mechanic shop!! It is so appreciated to not be upsold on unnecessary products and services. Great waiting area + guest WiFi, as well.
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July 2023 by George Frye
Outstanding experience with Gateway Automotive during my recent visit to check out error codes and brakes. I would highly recommend this auto repair facility for any of your service needs. What stood out the most was the attention to detail and total 100% customer service. Job well done!
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July 2023 by Cassie Jackson
Me and my son have taken our vehicles yo Gateway for 5 years. They are honest, very informative and eager to get you back on the road quickly. They go over and above in customer service. Whenever I've left I felt confident in knowing that the repairs are done correctly. I will always recommend them to anyone who needs work done! You are not just a customer to them. They take pride in their work and amazing reputation! Thank you to everyone at Gateway!
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June 2023 by Alan Cuddahee
I use them ever since relocating back to the area for about 5 years now but my parents, grandparents uncles and cousins have trusted their vehicles maintenance and repairs with Gateway for more than 30 years.They do good business and stand by their work. Their communication and customer service has that treat you like family feel. They are a family company that values your business and treats their customers more than fair.Services: Tires
