CVS, a popular pharmacy chain, has received mixed reviews from customers. While some have praised the friendly and helpful staff, who assisted them promptly during a time of need, others have expressed frustration with long wait times and technological issues. The store is described as clean and spacious, with a nice customer service feel. The drive-thru service is also commended as great, with the staff member Amanda being particularly kind and helpful. However, one customer had difficulty getting a partial refill due to a long wait time, and another customer experienced a pharmacy closure due to a computer system crash. Overall, CVS seems to offer a mixed experience, with excellent customer service in some cases, but also challenges with efficiency and technology. The business appears to strive to meet customer needs, but has room for improvement in providing consistent and reliable service.