-
November 2023 by AJ Snyder
I had an inspection done here recently and I was told my vehicle failed due to multiple reasons. I took my car to another place to get a second inspection done and they couldn't find anything wrong with the car, and it passed with flying colors. I believe it failed the first time because they were trying to get me to hire them to repair my (perfectly fine) car.
-
November 2023 by Angi Tennant
This was one of the best buying/trading experiences we have had. We happened to visit the dealership on a Saturday as we were travelling through the area. Was very impressed with Noah O(salesman), Mike B (sales manager) and Jeff D the finance manager. Each were very professional and prompt in answering question.
-
October 2023 by Steven Rasch
Our salesman Chris Bruce was awesome! He was very helpful and informative. I also met the sales manager and finance manager who were equally professional. I thank you all for getting the new truck deal done. Thank you!Steven and Marie Rasch
-
October 2023 by Hilary Gumphrey
My husband brought our Chevy traverse in for its routine oil change and Kurt discovered 2 nails in our back rear tires. He was able to patch it up for us no problem! Quick and friendly service! 10/10 would recommend. Thank you Kurt!
-
October 2023 by Joy Sappington
Mason Bauer was friendly, knowledgeable and kept his word. He handled my new truck professionally and my trade in just as well. I highly recommend this dealership and Mason !
-
October 2023 by Darryl Nousome
Kaity and the team at Criswell were great to work with. Responsive to all questions and very helpful during the final purchasing step. Would definitely recommend to work with them!
-
September 2023 by Sherry Wines
I have to say James Arbersold was the best salesman we had a great experience with him no stress we came we saw and we bought from James !!! Plus all the sale people we very happy and giving us a handshake very friendly and very motivating, it’s nice to go to a dealership and feel happy and feel stress free !
-
August 2023 by Katie Williams
Everyone was so nice & friendly. Process was simple and stress free. Kaity was a pleasure to work with! We sat and talked and laughed while waiting for all the paperwork to be completed!
-
July 2023 by Peter Donaghy
Hi, yes I came in for an oil change and for the tires to be rotated. I was greeted by Andy in the Service Department who was super professional and courteous. The wait was not long and very comfortable in the waiting lounge. Other personnel that worked at the dealership greeted me as they walked by. Overall first class service and I would highly recommend to any of my friends to use the Chevrolet Dealer in Thurmont, MD. Very Satisfied customer so thank you!
-
July 2023 by Alex King
My salesman mason Bauer went above and beyond to make the deal happen. He made it as easy as it could be. He was Very informative, courteous and patient. Also the gentleman in the finance department was great . All around great experience at this dealership. Will and already have recommended this dealership to others. Thanks again criswell Chevy
-
July 2023 by Samantha Blubaugh
Mason went above and beyond for us in purchasing a new truck. Customer service and knowledge of what he was selling was great. The finance person was also very knowledgeable and made the transaction seamless! They will be getting our business in the future.
-
July 2023 by lawbows
Our salesman was as helpful and nice as anyone can be ! Chris was not the only nice person there. Some of the salespeople came over to chat with us when there was a lull in paperwork or information gathering. We even stopped by the next day just to say Hi!
-
June 2023 by Lyle Sutton
This was the best new vehicle purchasing experience we have ever had. Our salesperson worked well with us throughout the entire vehicle ordering, delivery, and purchase process. I have already recommended him and your dealership to multiple acquaintances.
-
June 2023 by Joe Temple
I made an appointment to have service done on my Chevy Silverado. I arrived at the dealership a few minutes before my appointment time and they took it in right away. The service advisor was polite and got the job finished quickly. Highly recommend this dealership.
-
June 2023 by Brian O.
Sales person start off super friendly. First sign of trouble was the 3k difference in the online quote and the in person quote. I can understand a small difference in values, but 3k was a bit much. Then after the test drive we sat down to discuss numbers and they tried to add the destination fee twice. When I called them on they told me I didn't understand. When I showed them how their math was incorrect they just send that's all we can do.
