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August 2023 by Kira shebad
Andy and his team is definitely walking car tech Angels lol.I have took my car to get serviced twice and I must say it have came back better each time, Andy makes sure to communicate effectively for those who doesn’t know much about cars please don’t walk just drive fast and safe to Mastertech Motors. Thank you Andy againServices: General repairs & maintenance
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August 2023 by Joel domercant
Charged my mother $139.15/hr for a diagnostic and AC FAN and resistor for a total of $375.88 for 2 hours and 30 minutes of LABOR. With parts included it came to a total of $711.01DO NOT GO HERE. ASK FOR A WRITTEN ESTIMATE BEFORE YOU DO ANY BUSINESS WITH THESE PEOPLE TO PROTECT YOURSELF.
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May 2023 by Ramy Song
Andy and his team are the best! They took great care of my truck and kept me informed every step of the way.Worked with my warranty dept and even gave my truck a wash!
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April 2023 by Mae Aquino
Andy and crew are great. Andy always makes sure vehicle is functioning properly before release. They test drive for safety. Andy always sends follow up text after job is done and he sends text reminders when vehicle may need service. Price is on par, not overpriced. So far I have no complaints. Overall, they are reliableServices: Tires
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March 2023 by Sylvia Carroll
My daughter's car was broken down & the warranty company, send her to MasterTech. The company was upfront, they did a full diagnostic of what the car needed. The owner Andy is hands on, very professional, compassionate & kept me in the loop with the situation. This company has great customer service. They do quality work and Owner was excellent with my daughter. Thank you MasterTech & Crew. Be Blessed .Sgt S.CarrollServices: Transmission
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March 2023 by Wade Russell
When I brought my vehicle in the staff right away asked all the right questions to pinpoint the issues quickly, and when the diagnostic everything was explained in a manner that made you feel comfortable that the job would be done correctly. The staff was very friendly throughout the process and got my vehicle out of the shop quicker than expected. I will definitely be bringing my vehicle back to them.Service: Steering & suspension repair
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January 2023 by Jaynea F.
I had gotten my a/c fixed here and my tire pressure sensor so I trusted them to replace the oil pressure sensor even tho I was still having issues with my tire pressure sensor I knew they warrantied it and Andy was a nice guy so I had trust. I shouldn't have. I drop my car off in October. Oil pressure sensor, manifold was replaced. I pick up the vehicle drive 8 miles home and it stops working. Starts making a loud noise. I call Andy he's responsive tows the Jeep back to him. Calls days later I need new lifters. I'm confused cause I just replaced them. I call the dealer. Send the tech my video. They inform me they only did the one side but said "any smart mechanic knows you need oils to lubricate the lifters". I'm confused which will be worked out later but call Andy approve the work. He calls back "we can't stop your engine from knocking you're going to need a engine Jeep engines are just crap". I'm FLOORED cause that engine was not giving me any problems. He calls back with prices that are way more then every other estimate I got but the dealer. Then tells me the engine is on back order but he can get it and will discount the $1800 I've already paid but that still put me into a $6500-$7500 price range for an engine. Additionally because they had to get a used engine they wouldn't warranty their work. WHAT! I lose trust plus I'm buying a house all my money is tied up and my credit cards so I have my car towed from the shop. We're now in November. Andy goes through a holiday and explains to me how during dinner conversations his family is telling him how he shouldn't give me a discount for the engine and he's so nice. Well at the gives me a full refund when I pick up my car and now I know why he was so willing. When they replaced my oil pressure sensor and manifold and gave me my cat Brandon didn't do the oil change. My vehicle was bone dry no oil. When I picked up the vehicle Brandon was a bit distracted with his conversation to his peer about a date and "what women brought to the table" I lie to you not cause I was a bit uncomfortable in the waiting area able to hear this but I wanted my car. When I drove the 8 miles home I blew the lifters because NO OIL like the dealer cryptically said "any mechanic knows oil lubricates the lifters". I didn't get it. A repair estimated around $700 ended up costing me $6000 due to negligence not on my part. I'm disappointed cause I thought I was really going to like this shop. He's the first person to touch my Jeep that wasn't the dealer. I had new lifters and new transmission and their negligence cost me way more than what I paid for the engine. I had to rent a car for over a month. I'm almost out $10k due to their error and all they said was sorry heres your money back.
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October 2022 by Kristine Whiteis
I highly recommend Mastertech motors. Andy and his crew have awesome customer service and truly seem to care. They are reasonably priced and do top notch work. Mastertech motors Is now my go to mechanic!!!!
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September 2022 by Cherie B
Extremely satisfied with the services and employees. Repairs were done to correct a problem caused by another business. They not only made the repairs, but also took pictures and wrote up a report to assist with getting a refund from the other business. I will definitely be a repeat customer!Service: General repairs & maintenance
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September 2022 by Eris
I am incredibly satisfied in the work Mastertech Motors has done on my car. Finding an automotive repair shop that is dependable and does good work is hard enough. Finding one that is also trustworthy, fair and places a value on customer service is almost impossible. I came here after seeing all the wonderful reviews and I was not disappointed. If you are thinking about trusting them with your vehicle, don’t hesitate!
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September 2022 by Denia McKnight
I have had my share of bad mechanics and being taken advantage of because I don’t know much about cars, but Andy and his crew are the best. They really take their time to explain things to me. Andy has even drawn pictures and showed me actual pictures to help me understand what was going on with my car. They fixed the problem and my car has been better ever since. Every time I walk in I’m greeted with big smiles and very pleasant attitudes. The quality of work and atmosphere here are well worth the price for any service.Services: Oil change
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September 2022 by Jamese Hawkins
Great experience. I was a new customer, and the mechanics addressed my concerns, repaired my vehicle, and kept me updated throughout the process. Great customer service, and the prices seemed very fair, as well. If you book an appointment through Repair Pal, be sure to call the shop to confirm your appointment. I plan to return to Mastertech Motors for all of my vehicle maintenance needs.Services: Auto engine diagnostic
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September 2022 by Derrick Dawkins
Had my car towed here for a replacement transmission and clutch. After a little back and forth with the warranty company, Andy and the guys at mastertech fixed my Fiesta ST good as new. I highly recommend them to anyone looking for a good repair shopService: Transmission
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September 2022 by Joshua Brinson
I have found my forever mechanic in Maryland, they do excellent work and have never disappointed me. They treat you like family and not just a customer. They are the real deal and quick with getting you back in your vehicle.Services: Electrical repair
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September 2022 by Nessa Ham
Communication is the key ?️ to great service. Andy really explain to me about my repairs. He made me feel I can trust his work and not trying to get over on me. I like the honesty so far ☺️Service: Oil change
