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March 2024 by Mrs. Loneice Williams
Very professional and pleasant auto shop. They honestly care about their customers getting the best and affordable service possible. Highly recommended!
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February 2024 by Ruth Stewart
The owner Shaf is wonderful, he is so helpful and fair with prices.His staff is amazing as well. I highly recommend AA Auto service
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February 2024 by MAC -MK
Great customer service. Very involved throughout the process of servicing my vehicle.
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February 2024 by Reina Shah
Love this shop! Great mechanics and even better customer service. I'll be bringing my cars back here for all repairs.
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February 2024 by Rushabh Shah
I was having an issue with my vehicle, so I took it to a repair shop down the street and they gave me a quote. AA Auto Service Center was on my way home, so I decided to stop in and also get a quote. AA's quote was a fraction of the price, so I gave them a chance. I dropped my vehicle off in the morning and the employee said it would probably be done the next day. I was pleasantly surprised to get a call that afternoon saying my vehicle was ready to be picked up. If the pricing and service is always this good, I will definitely be back.
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January 2024 by Robyn Arif
I brought my car here for an issue with my brakes. AA Auto diagnosed the issue and contacted my warranty company. Once the claim was approved, the job was completed quickly. I haven’t had any issues since then. Highly recommend.
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January 2024 by O'Della Harris
Dear potential customers,If you want to take your vehicle to a reliable and reasonably priced service center, look no more. I can’t express enough the satisfaction that I felt for AA Auto. I have never taken my BMW to anyone outside a BMW service center but AA Auto provided great service at a much lower price. Not only did AA Auto do an excellent job with my brakes, but they found a crack in my axle which could have resulted in much more expensive repairs down the road or even worse, a total malfunction or car accident. AA Auto contacted my warranty company and put a claim in for my damaged axle. I was able to purchase the BMW parts and AA Auto gave me a discount on service prices. The warranty process was handled completely by AA Auto and was no headache for me.I would definitely return to AA Auto. I love supporting small business, and this auto service center cares, works with you for the best outcome and has demonstrated that they hire experienced mechanics/technicians. Thank you AA Auto. I will be back!Best, O’Della Harris, one very happy customer.
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January 2024 by Alex
Had a great experience and showed them the dealership estimate and they beat that price by 20%Thank you and I will be back guys
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January 2024 by SA
Had a great experience after dealing with some major issues with my vehicle.The pricing was great and they worked out a repair plan to take care of the most serious issues first and set me up with future service appointments that worked with my budget.The Maryland Safety inspection was performed fast and they where thorough and even showed me the issues since another shop had fixed one of the issues but they did it incorrectly and forgot to install one of the bolts on my control arms and thankfully these guys caught it or it could have been serious.If that wasn’t enough I went back for some body work and I was amazed that these guys do it all on cars, there hasn’t been a single thing I haven’t been able to have them fix on my vehicles.
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January 2024 by Lee
Hats off for this shop. Excellent customer service and I have no doubt in their integrity as a business! The shop manager took his personal time and efforts to help with a highly unusual and unique situation as I was trying to buy a car from out of state, site unseen.He went above and beyond to help ensure the purchase was safe and that my assets were respected. Looking forward to having them diagnose and repair the car so we can bring it home!
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January 2024 by Teke armstrong
Great service and good prices. They did a thorough job on a Maryland safety inspection for my car!
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January 2024 by Rigobert Ndifon
If I could give these con men a 0 star trust me I would. Please Please Please!!! AVOID this place at all cost. These guys are the worst technicians when it comes honesty, due deligence and fair pricing. I took my car to them for MD State Inspection because the repair shop was close to the where I usually repair my car but to my greatest surprise these guys failed my car because of :-(1) Both front lower control arms to be replaced,(2) Left turn signal bulb is out, needs to be replaced,(3) Both wiper blades damaged and needs to be replaced.Can someone guess how much they charged me to get these issues fixed? $1300. Just Imagine, they asked me to pay $1300 to repair these 3 issues. So I simply told them that I have someone who repairs my cars because I buy, repair and get my cars passed inspection before I resell them to my clients just to make sure that all my clients are well satisfied after every deal. When I told them that I'll have to get the car repaired somewhere else and bring it back to them for re-inspection, they felt offended. I ordered all the parts and it cost me $164 in total. I paid $100 to get the parts replaced by my technician and when I got back to them for re-inspection, I met this crazy guy from pakistan who runs the place and has zero experience with vehicle repair and I could already feel a sense of bad intention in his attitude. First this guy started by asking me if I was sure that I have everything repaired and working fine and when I responded with a "yes" he proceeded by asking me where I got the parts from, if I got them from the dealership which I still replied with a "yes" Even though it was not in his place to know where I got the parts from" but just to avoid unnecessary issues with them I had to behave positively. Next thing the inspector took the car in for re-inspection and suddenly came back less than 2 minutes saying the car had failed again because as per him, whoever mounted the control arms had damaged the ball joint cap of the right side control arm. These guys were so filled with negativity that they made sure I felt the consequences of not getting the cars repaired by them. Their anziety and thirst of revenge was so visible that everyone in their right senses could easily notice their evil and negative intention. I already knew that no matter what I did they would find every possible fault in the car to fail me just to make sure that I felt the consequences for not repairing the car with them. Can you believe the difference in pricing from how much they changed me ($1300) to how much I spent to get the car repaired ($264). Its a huge difference of ($1036). The worst part is that even though they have a licensed inspector there, from the look of things he doesn't seem to have any rights to decide if a car passes or fails the inspection. The decision to pass or fail any car comes from the pakistan guy who runs the place. He is a very rude and arrogant guy who doesn't have any experience managing cars. He is a con artist, so good at ripping people off. I had to open a complain with the MD State Police and a State Trooper was sent to this place to come check what the issue was and when he got there, he actually instructed them to get the car to pass the inspection which they didn't want to. Even in front of the inspector the pakistan guy still tried to raise to more issues for the car to fail it again but the State Trooper insisted and instructed the licensed inspector to pass my car. I want to start be advising whoever goes to this place to avoid the place going forward because they don't know for sure that they're being ripped off and over charged. Secondly I want to advice everyone to avoid this place by every means going forward. They will over charge you, and they will make sure to fail your car inspection just so they can over charge you. NOT RECOMMENDED, PLEASE STAY AWAY!!!
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September 2023 by Mohammad Arif
They change my engine Chevy TahoThey did very good work employee was very help fullPrice was lower then other shop aroundThey also do Maryland safety inspectionsDefinitely I will send my friend thier
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July 2023 by Michael Kim
Took my car in for repairs on the drive right panel and they took care of it quick and done right. Highly recommend!
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April 2023 by Sasha Corbin
I'm new to Maryland, and as a woman, you worry about where to take your car for service and if you'll get treated fairly. But since coming to AA Auto Service, I know I'm good!!!! My car was stolen back in October, and when it was recovered, they handled all of the inspections and worked accordingly and promptly! I could text in the middle of the day and get an update. They called to check in and let me know what was happening and what to expect. Now I go there whether it's for regular maintenance or an emergency. When my jeep had an overheating issue a couple of weeks ago, they were on it!!!! I appreciate the work they do and will recommend them to anyone! Looking for great car AND customer service? They're the ones to go to!!!
