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November 2023 by Tayla Brawner
Mr. Ken and the rest of the employees (didn’t get their names) were very understanding, nonjudgemental, and professional! I unexpectedly got a flat tire and I really needed to be in and out asap and they were beyond helpful and nice! Price was reasonable and great location as well. I appreciate you all very much!
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November 2023 by David Carter
I asked for my tire to be patched from inside and was told ok and when I saw that they had plug the tire instead. I checked with Michelin and they said never plug that all season tire. I went back and had them remove the plugs and patch from inside as required. I have used them for years with good results. Time and money wasted.
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September 2022 by Stephania B
My second time getting an inspection. People are friendly but prices are high. After the re placed my brakes and rotors, they expected my to top off my brake fluid. ?
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August 2022 by Jay Wood
Great guys, great experience
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July 2022 by April Baskin
Always great customer service!!!!
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May 2022 by Jefferson McCormack
Pretty bad, nice people slow and inefficient service.
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November 2021 by Ricardo Benson
I dropped my truck off the evening before. I called the shop to let them know that I was on my way in one hour. At this time, I was informed that my paper work got lost. They did not know who the truck belonged to. I told them to forget it. I will take it some place else. I was them told that I will be charged a storage fee. The man on the other end of the phone, asked me. How long before you get here? I told him, one hour. He said he was sorry and that my truck will be ready when I get here. One hour later, I had four brand new tires on my truck, ready to go. The place is old school. No computers and the outside look like a junk yard. But they do good work.
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July 2021 by melissa west
Called AC Tire today to get pricing on a new tire. Was asked what happened to my old tire and when I told Mr Lou I got a flat he responded with well before you spend unnecessary money let’s see if we can fix your tire for you. (FIRST STAR) So, I went in and IMMEDIATELY felt welcomed. The energy in this place is a whole vibe! Mr Lou is full of laughs and jokes, in fact the entire staff was!!!! Fast forward, so the tire couldn’t be fixed and had to be replaced. When I asked whats the total my response was, “that’s it?”Overall the experience was OUTSTANDING from the front desk, to the mechanics, and my dear friend the engineer. lol yes, they are now my friends and I’ll definitely be back!!! GO HERE!!! You won’t regret it!!!FYI, I could’ve went on and on because there’s so much more to say about Mr Lou, but I’m tired and going to sleep now ?
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July 2021 by Darren Mauk
I had a hopper trailer with 2 blown tires at M & N Towing which is one street over from A C Tire. I called early Thursday morning to see if they would replace the 2 tires to which they agreed. This location is 1.5 hrs away from my truck business so it was great to find a place close to M & N. After recovering the trailer and on the side of the street, I was informed that they would not replace the tires due to the time of day which was 1 pm. The nasty, hateful woman at the counter told me to come back in the morning. This was impossible for me to do. After asking for the manager, she was less than happy to go get him. Finally, I explained how they left me in a terrible situation to no avail. The only positive from these people was the referral to Rice Tire (7700 Penn Belt Dr, Forestville, MD 20747). Rice Tire could not understand why A C Tire would not help me. An hour later, Rice Tire had replaced the two tires, and I was on my way. Not only was their lack of repair service disappointing, but the customer service was terrible. Don't waste your time here. Go to Rice Tire in Forestville, MD.
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June 2021 by Dar_ling_Nikki
The service was good but they are jacking up prices!! I feel like he did that because I’m a woman. My son normally takes the car to be serviced and he never paid that much money. It’s ridiculous!! I’m never going there again!!!
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January 2021 by Anthony Ransom
The Guys who do the work are Phenomenal; However the Lady at the front desk is unbelievably unprofessional! Every encounter I’ve had while bringing my fleet of vehicles to this establishment has been a regrettable one. My Family has used this Shop for 3 Generations and it’s appalling to be treated this way!
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January 2021 by MICHAEL WASHINGTON II
The staff, is good and nice. The prices are reasonable.
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January 2021 by Dennis Johnson
So far the service is good.
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March 2020 by Mishalle King
I love the atmosphere- its old school but efficient
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December 2019 by Jeffery L.
woman at the counter apparently was not happy to be there and let me know it. Scheduled two days in advance arrived for my appointment and was informed the state police were occupying my slot and they have priority. So I left my car called 3 hours later. Woman was ready to mix it up with me mad as she could be. Said I told you the state police were here all day and we could not work on your vehicle. She did no such thing.Bottom line if all the reviews are bad it ain't the customers.
