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February 2024 by Paul Brilman
Very courteous Very friendly and very professional!!
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January 2024 by palegacy
Terrible stay away
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November 2023 by Jhcp F.
I had my car at another shop (hit a deer) and they were unable to find a rental car for me over the holiday weekend. My insurance company hooked me up with Hertz rental at this location and actually booked me a rental but the Hertz location there was closed. The very nice gentleman that I spoke to at the collision center (Tom, or John, not sure which) took the time out of his day to locate a rental car for me, and I wasn't even his customer. I can't vouch for their repairs but if they give that kind of service to a total stranger over the phone, they are #1 in my book for customer service! Thank you thank you! You saved my Thanksgiving!
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November 2023 by Cynthia Saffell
Taneytown Collision Center did an amazing job of repairing my husband's car after he hit a 4 point buckThey make sure the work is done rightWe would highly recommend them
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September 2023 by Kyle Ragen
My initial experience was very positive. The staff were very responsive and they worked hard to fix my Accord after someone rear ended it. Plus they have an adorable good dog named Hank that you should visit ?However, after getting everything fixed and it's returning our rental car, they sent Hertz info saying we had returned the car a week late and we received a bill for that. I called and let them know about the mistake, which they acknowledged and promised to fix. I received another bill, at that point I called and left a message to ask them to fix the situation because they were the only ones that could fix it. No response. I left another message, with no response. Now I've received a letter from Hertz saying I cannot rent from them in the future. This is ridiculous and could have been fixed by them calling Hertz, but now because of their inability to handle basic admin I'm banned from using Hertz and still have a bill that I will not pay.
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September 2023 by Jennifer Airey
Taneytown Collision did a wonderful job fixing my car after a hit and run. The body work is perfect. The staff is so friendly and helpful. They are also a hertz dealer so having a rental car right there when I dropped mine off for repairs was very convenient. My car was ready when promised. I will use them again in the future!Services: Painting
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September 2023 by Stephanie Wade
I just can’t express how great of people they are here! Very helpful, funny, kind, andddd they have a pupper greeter, Hank! They gained clients with us for sure. We won’t go anywhere else.. we went to rent a car and will bring our own vehicles to them now too for repairs. Very very amazing experience!
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July 2023 by Robert Vaughn
Absolutely the best. Have trusted them 3 times with my cars and have never been disappointed. Honestly they could have had me pay out of pocket for rental car; but tailored service to my needs. Will always use them as long as I'm in the area.
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July 2023 by Steve Eaves
Stopped to get an estimate for my car door great friendly staff great friendly dog give me good price but I was able to get fixed at a different place but I would recommend them if you need body work done
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July 2023 by Nikki Sheltra
Customer service with a smile. Very accommodating. We went to get a rental while our work truck was being worked on in another facility and ended up bringing our motorcycle back to them when we returned the rental for personal service I suggest you use them for all your automotive needs. Personal and business.
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June 2023 by Steven Atwood
Amazing people and do top notch bodywork. Also having the rental cars on location is perfect.
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February 2023 by Anthony B.
Very reliable, professional workmanship, my car looks like new after hitting a deer! Tremendous customer service , very honest, and respectful. I highly recommend this place!
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January 2023 by Altimont Wilks
They'll fix your wreck no matter the look.... without hurting your check book.
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January 2023 by Colin Cronk
I called two other body shops for an estimated time of completion for serious body damage and they both said around three months. I called Taneytown Collision and they were able to get everything done within two weeks. Everyone that we spoke to was friendly and helpful.Highly satisfied with their work, hospitality, and Hank is a very nice boy. (Hank is a golden doodle that meets you at the front door)Service: Body & Trim
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October 2022 by Mark Tausen
Used their services twice for vehicle accidents. Excellent work and customer service. Also, front office obtained and assisted with getting us a rental car, and worked with insurance company from start to finish. We never had to call the insurance company. Thank You!Service: Painting
