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February 2024 by Ellen Duke
Convenient location with parking. Nice neighborhood. Knowledgeable staff.
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February 2024 by LaShiya Minfield
Lee Jane is RUDE & Nasty. & so is the other girl that was working with her on Wednesday afternoon 1/31/24. No one greeted me when I walked in just gave me a crazy look. She has no customer service skills. & proceeds to go back & forth with customers. Do better. Treat people the way you would like to be treated. She should be fired. ??????
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February 2024 by ash bash
Terrible. She tried to make me pay for an entire roll of tape and said she didn’t have any when it was sitting right beside her. Racist. Went down the street to UPS and they handled it no problem. Didn’t have to pay for an entire roll of tape to get it closed lol
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January 2024 by Eric Saul
Always understaffed with very long lines. Go to Langley Park location instead.
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October 2023 by Claire Thompson
Constantly marking packages as delivered when they haven't been, then deliver within the next few days. What's the point of having tracking if you're just going to lie and then keep me from knowing when my package will get here. Stop overworking your employees, I would rather just be told my package is delayed.
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October 2023 by Hannah C
There is no post office in the DC area that is friendly, fast, and reliable…you only get to pick 1 or two of those features.Honestly the reason this post office is a decent one is because of the easy to access parking lot.It is one of the slowest stores though - so be prepared to wait. The staff is usually friendly or they just look like they’re exhausted and don’t have as much patience. It’s rare to see more than one person working the counter - hence why they’re slow and could possibly be a bit irritated.I personally ALWAYS get a receipt for everything - even dropping off a pre paid package. Over the last couple of years I’ve had quite a few stamped letters lost, and a few packages (that I didn’t get receipts for).This post office is usually pretty clean though.It’s also next to a coffee shop so you can reward yourself for the long wait to get that one stamp.
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May 2023 by Y Y
Stolen packages, packages delivered opened, and all of a sudden no photos on deliveries. My packages are definitely being stolen and it has been reported to the local police office.
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May 2023 by Lauren
Went this morning to send a package and the worker helped me pick the cheapest box option and helped package it up and was really nice. There was $2/hr metered parking around the corner.
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February 2023 by Lyla Maisto
Got yelled at for not filling out a form the right way instead of instructed how to correct it. Got yelled at when I mistakenly used priority mail tape for a first class package (I did not select the label, i was just dropping it off). Got called sir when I’m a maam. The experience was so hostile that I was kind of in shock afterwards.For years I’ve had no issues with this office - I even have a PO Box here - but today I must have gotten one of the longtime employees on a bad day, because it was truly horrible. Many of my friends have told me about their bad experiences and horror stories from this branch, and I never believed them. But now I’m avoiding this place like the plague, and closing my PO Box as soon as possible. I can’t quite give them one star because they’re still an office that handles mail somewhat effectively as far as I know, but they need to work on customer service
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December 2022 by Vincent Wong
Great USPS office. Staff always helpful and friendly.
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December 2022 by Sonia C.
If it wasn't for Ms.Lee this location is the worst. She usually is the only clerk working consistently and always professional. She has a strong work ethic and is dedicated. I really don't understand why this location has gone down . Ms. Lee should be in charge AND definitely a raise.
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December 2022 by Mustang Sally
Every time I go to this Post Office, it is closed for a 2 hour lunch break. It can be 12pm or 3:30pm and every time it is closed. It would be appreciated if this location lets public know what times they close shop for lunch..None of the other postal locations in the montgomery county area close down for lunch from my experience.
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July 2022 by Pierre Gomez
On a Saturday, visited three DC post offices to cash a postal money order, including this one, and none of them had enough cash to cash it. Worst of all I had to wait in line each time to hear the answer was no.
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June 2022 by Stephanie V.
This place has ALWAYS been known to have people with bad attitudes. It's been the same employees working there for 50 years so they're all bitter and rude. If you can't deal with customers then don't work in customer service. Point blank.
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March 2022 by M H.
I just brought in a 22 x 22 box and the woman behind the not only refused to wait on me but told me to go to UPS because "box is too big!" So they won't wait on you and will happily send you elsewhere. Frustrating. This is why the USPS is failing.
