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November 2023 by Lindsay Fitchett
I reached out to Takoma Auto Clinic with an urgent need for my car. I am new to the DC/Maryland area and was desperate to find a new shop to take my car last minute. It would not start two days prior to holiday travels and I was in quite a bind. They were able to take my car in and provided timely and thorough service, even staying late the day before to make sure the repairs would be done in time for me to have my car for my travels. I was provided excellent and detailed information about my repair whenever I called for an update. I feel I was charged fairly for the complex repair needed. The customer service was kind, respectful, and empathetic over the phone. I will definitely be returning for future inspection and repairs!
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November 2023 by Jeannine aguilar
Jason and Chris were very helpful. Jason got back to me in a timely manner. He Let me know what issues my car had.gave me an estimate, asked if I would like to proceed. Few hours later called me and said it was ready. Great customer service and communication over at Takoma Auto Cilinc. Thank you guys!
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September 2023 by Ruben Zuniga
The worse I still waiting for them to call me to program the airbags after paying $450 to install some screws since I took off the deployed airbags and overcharged for it
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September 2023 by Holly Marie
For some reason, my steering wheel locked and I could not turn the car on. I read how to’s on this but the wheel did not budge. I called these guys and someone came in 15 minutes. He had no luck either and went back to get another person. Finally, he was able to unlock it. They did not charge me and refused a tip. I’m very grateful and despite living in DC, will use them for upcoming g car repairs.
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September 2023 by Amy E.
Excellent customer service and quality repair experience! After some strange noises from my mom's usually reliable vehicle, they were quick to get us in to diagnose the problem and kept costs very low. Highly recommend them!Service: General repairs & maintenance
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September 2023 by Rachel Sherman
Update: Amending my review due to management’s fast response to help after the sales person forgot to leave my keys, resulting in several trips. I respect a business that cares about their customers. Just make sure you ask for price details ahead of time and be clear in communication with the person on the phone. Management and the mechanics do care so that goes a long way.
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September 2023 by Sean Gruber
BEST customer service I've ever experienced at a mechanic shop! Friendly and honest. Christian worked on our car and went above and beyond, even driving my car to where I work. Highly recommend! ??
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August 2023 by Michelle F.
I've been taking my cars to Takoma Auto Clinic for the past 22 years: my Nissan Sentra, then my Subaru Outback, and my current car, a Honda Fit. Johnny is awesome. I love this guy. He's kept my cars alive for years (all of them bought used). He's honest, never overcharges, always explains what he's doing and why, and on several occasions, didn't even charge me anything at all when it was a quick fix.
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January 2023 by Wyse Magic
Small, local and family owned. Quality work, fair prices and honest dealings. Johnny has been keeping my cars alive for years. You'll never go wrong choosing Takoma Auto Clinic.
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June 2022 by Tyrone Evans
I think mechanics and doctors should be looked at in the same way... someone you can trust and knowledgeable. Johnny at Takoma Auto Clinic is one of the most authentic people I've ever met and he knows automobiles.
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February 2022 by Thomas Dooley
The owner is always friendly they do great work.
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November 2021 by Sander
Great, prompt service. Been going there for years and never had a problem.
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October 2021 by Victor N.
Stay away from this business. I am a trained mechanic and they tried cheating me with the wrong type and amount of oil.
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May 2021 by Elynorre Herron
Always A TOP NOTCH THOROUGH JOB...MY MECHANIC FOR MORE THAN 25 YEARS..GREAT GUY. REFERRED MANY PPL.
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May 2021 by Dimitry Vesensky
No BS. Great shop, been using it for ages.
