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“They have the best customer services. Mainly the black woman, she is impressive, very respectful, patient, and world class assistant ? I think Ups is doing incredible job interms of their employees, because the one in silver spring near the t mobile, they have the best customer services as well, the indian guy in there is great at assisting customers”
“Excellent service at this location. The agent was handling a large shipment when I arrived, still was very friendly and professional, made the wait easy, for me and the other people that arrived--we could see she was fast and very competent--Thank you Kira for the superb service. You are a gem!”
“Logistique shipping process is very simple and efficient. Great customer communication and fast delivery. I have shipped multiple times with them and all my packages were delivered on time and intact without any drama.”
“Kazim was phenomenal to work with on our band merch shipping needs! We played the anthem venue next door and needed to expedite shipping a large quantity of boxes ahead of us to the next show in a tight timeframe. He made it a seamless process via his top tier customer service, kindness and overall knowledge on best shipping strategy. Thank you again Kazim!”
“Great customer service and fast shipping at this UPS Store-Silver Spring on Colesville Rd. I've been a customer here for over 5 years. Paul is the best! He has helped me with selecting the right shipping choices. Stop by and ask for him.”
“The attention that this company gives us is the best, and also when ever I purchase something on Amazon it always comes the next day, so I have to give them what they deserve.”
“I went in here to get a couple of documents notarized today. Service was excellent and super efficient! I wish I had taken down the name of the good gentleman who helped me out -- thank you so very much!”
8:30AM - 5:30PM
2381 Lewis Ave, Rockville
Shipping Centers
“Great to work with. 1 Stop kept in communication with me and answered all my questions promptly. They had to retrieve artwork from a relative's attic, pack it and ship it. The packing was so well done and the artwork arrived in great condition.”
“This UPS store is the best that I've attended! The attendants, Brian and LJ, were so competent, attentive and efficient. They knew by rote memorization exactly the dimensions I would need based on a specific country's requirements, and provided me with excellent service. Truly the best service I have ever received from UPS. Thank you so much, Brian and LJ - you are so commendable!”
“Elise is the most professional and talented employee that I have ever met working at the UPS store at McArthur Blvd storeShe is so knowledgeable and courteousI have a company myself and I will hire her if I canQuan Trinh”
“I was in desperate need of a paper to be notarized and this location stayed open for me to get that done! 10/10 great people there. Go here and not the one by Bethesda Row - not nice people! Thank you to the manager working 6/25!! ?”
“I am giving Courtland a 5-star review for his exceptional customer servce. He was attentive, patient and 100% undestanding.On Sunday, I went into the store to pick-up a print order that I placed online, on Saturday.Of course, as usual, it had not been printed. Their usual procedure is to call (the manager) on the phone and she will send the document to print. By the way, the manager is ALWAYS rude and dismissive. This doesn't make sense, but oh, well.I was told that she is unavailable on Sundays and that Courtland did not have access to print a one page order that I had paid for.As can be expected, I was NOT happy. Well, Courtland apologized and the gave me the Store email so that I could resend the document. It was on my laptop, not my phone so I had to go all the way home to do this.Courtland asked me to call him when it was re-sent and assured me that he would print it right away...which he did.UPS needs more employees like Courtland. Courtland, I appreciate everything.The process there, for online print orders is ridiculous!!!”
8:30AM - 7:30PM
4201 Wilson Blvd #110, Arlington
Shipping Centers
“My favourite mailing shop in Arlington! The employees are always friendly and helpful, especially Michelle. It's so nice to go to a shop where you get a hello and a smile. Most shops in Ballston should learn from them!”
“I went for Notary services. I went to this shop because they had helped my husband with a large package return. There was no wait, even though there were other customers there. Femi was quick and efficient. I realized later I had made an error and returned to the shop. Awa kindly offered to help me until Femi was available. Plus, I was then able to ship my documents from the Hyattsville location. They appreciated my honesty and taking responsibility for my error. They were easy to talk to, very friendly, and happy to be of service. Should I need anything in the future, I will return to PostNet Hyattsville, which just happens to be my local store.”
8:30AM - 6:30PM
4853 Cordell Ave, Bethesda
Shipping Centers
“Perfect placement in the neighborhood, great establishment with everything you need in a convenience store and more. Very polite staff, especially Rudy.. they go out of their way for you. 5/5.. 10 stars if I could! Thank you.”
“This is hands down the best UPS I have ever been to. Every single staff member is incredibly helpful, friendly, and efficient. I'm always amazed (as customer facing jobs can be tiring) because it is like this every single time - regardless of which staff are working. My only regret is that I don't have the names of the employees to give them a shout out.”
“It is every time I visit this store, "Yolanda" always welcomes me to the store and make it a point that I have the best customer service experience duration. Thank you always "Yolanda" for being who you are and displaying your utmost service oriented demeanor! It means the world to me and others to see that "Customer Service" is key and being utilized in all the meaningful ways. Keep up the good work "Yolanda" and stay true to who you really are.”
“I've taken documents for church meetings to this store, and they do wonderful work. I continue to use the printing and mailing services, without any problems or issues. Thank goodness!”
“Joy was so helpful and friendly! She didn't mind spending extra time with me, answering my questions, and making sure I got the exact products that I needed! Thank you, Joy!”
8:30AM - 7:30PM
4532 Lee Hwy, Arlington
Shipping Centers
“Daniel and team are the best! No matter what I need to take care of...sending laptops, Amazon returns, they will guide me thru it all without any stresss and I've had AOT of mailings and returns in the last few years! So glad I know I can rely on them no matter what!”
“Joe was awesome, thank you so much. I got everything I needed & he took care off me & several others in a timely manner in less than 5 mins. He needs a raise. Thank you Joe?”
“This post is long overdue as I’ve been going to this location for the last 3 years. I wish every UPS location had staff as friendly and helpful as the L St location!
From shipping to purchasing package materials, friendly conversations, and navigating package mix-ups during the holidays, the staff at this location have been nothing but helpful and kind.
10/10 recommend, 5 stars, all of the highest ratings!”
10AM - 7PM
7750 Marlboro Pike, Forestville
Shipping Centers
“So I ordered a package that required a signature on delivery, and unfortunately, neither I or my family would be available to receive this package during the scheduled delivery time. However, FedEx offers an option to hold a package at an "authorized FedEx distribution center" for pickup, and this location was suggested. As a distribution center, I truly did not know what to expect, because it did not specify what type of business location-i.e. FedEx store vs. FedEx counter within a convenience store vs. a FedEx mass shipping center. Come to find out, it's a small privately-owned (?) mail courier service store, and advertises as an authorized shipper for UPS, FedEx, DHL, and USPS. The place is relatively small but neat, and the customer service was friendly and efficient. However, finding the exact location was a bit of a hassle, but I did find it after using another gps system, and saw that it's located at the back corner of Forestville Plaza. There's plenty of free parking, and it does not seem like a busy location-but I could be wrong. And you can have any mail or package shipped from here, or have mail/packages arrive here for free pickup-depending on your courier company. Overall, I highly recommend!”
“The staff all around was very ecstatic to help me and they did it in a timely and professional way! I want to especially thank ms.Priscilla for being so kind and understanding. Stop by this location whether dropping off or shipping off they’re there to help you get in and out precisely! Thanks again guys ”
8:30AM - 6:30PM
3220 N St NW, Washington
Shipping Centers
“This is absolutely the best UPS store I have ever been to. The staff is so incredibly friendly and positive--it makes you want to send packages. For DC, it is easy to park quickly and get in and out.”
“Dropped a package off today and received excellent service from Ketan. I have used several local UPS stores for shipping and have always received good service, but my experience with this store is always - without exception- excellent service. I would highly recommend them.”
“The UPS store employees were so helpful! Cindy was amazing! She went the extra mile to help us with a difficult situation. We are so grateful for her attention to detail and figuring out the best way to send our package with important documents internationally. Thank you Cindy!”
8:30AM - 7:30PM
2227 Bel Pre Rd, Silver Spring
Shipping Centers
“The UPS store # 6985 is amazing!Always fantastic customer service; they are very thorough and always very knowledgeable about any question someone may have!I won't go anywhere else!!??”
“The best customer service in Arlington. I was bummed the UPS store closed down that was closer to me stopped operations but once I went to this store I was amazed by the customer service and problem solving mentality of the associates there. Especially the front desk person named Mo. He really took care of me and did an excellent job. Even if it's out of your way go to this UPS store they are exceptional and do an outstanding job!”
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“This place is so convenient for me and my family. They make many services quick and easy, always with a smile. I'm lucky I can walk over from my home office, but I think it's worth a drive.”